Derrick S Bjz

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Verified Reviewer
| map-marker Pensacola, Florida

Over payments and my car is still not fixed, had a oil leak left with a greater leak and poor service by supervisor Shawn on Michigan Ave

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American LubeFast - Over payments and my car is still not fixed, had a oil leak left with...
American LubeFast - Over payments and my car is still not fixed, had a oil leak... - Image 2
American LubeFast - Over payments and my car is still not fixed, had a oil leak... - Image 3

I took my wife car which I have been dealing with your company for over 7 years you have the worst team and poor mechanic ever been there. Im getting it inspected by the dealership tomorrow to find the problem that happen after taken my car and leaving it for 3 days then had to bring it back due too only a oil cover gasket issue that was leaking oil, I know the owner of this company personally and I would like to have him call me @ 850221**** .

Asap something needs to be done about this issue, I took my car from their due to a supervisor but the name of Shawn refused to let the poor mechanic that first of all said he could fix this simple issue of a value cover job. Omfg and I have not no way to work and charges me 400.00 for a value job then add I came to get my car note he saying I had a oil pump leak which it was never leaking when I took it their either they did something wrong because that part had not one reason to be touched what so ever, then I go get the seal he said but its like no seal is in it at all the way its leaking out my car every second it drops out this will blow my motor.

But then the refusal to fix my car is so dam unprofessional. PLEASE CONTACT ME TOMORROW

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User's recommendation: Please don’t go their I don’t know if it’s colic workers or drug users but it’s terrible 1 problem turns into another and only the dealership has touch my car since I had it besides them putting oil out radiator fluid in that car but I will get below the bottom of this issue

Zakyra Kop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tifton, Georgia

About my car

I went to one of ur stores and they didn't put any oil in my car and y'all are refusing to pay for it and no one contacted me about it and wasn't told why I left the shop and my car stopped working less than an hour my car was working fine until then the rep came out and he saw that there was no oil in my car and I have no oil leaks either so I want to know why yall not paying for my car to be fixed when yall the reason for my car being torn up

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Anonymous
map-marker Albany, Georgia

No call back and rude district manager James in Albany Ga north slapped location

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No call back and district manager James at the North slappy location hung up in my face and refused to talk to me because I stated I did not want to have to sue and wanted to handle the situation upfront

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Tiffany T Pnx

Unprofessionalism and neglecgence

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I reached out to the DM James that is over the 2413 Sylvester Rd location, he was very rude and hung up in my face because I stated I wanted to give them a chance to fix the car without legal action. They are so unprofessional I don't get how they can lie and be neglect and not fix someones car that THEY messed up.

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Loss:
$2226

Preferred solution: Payment for the transmission services in the amount of $2226.09 on my car located at Isaac's transmission shop Albany Ga 31701

User's recommendation: Do not use this company, they will mess up your cars

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