Ron K Clj

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Verified Reviewer
| map-marker Moreno Valley, California

Order#466616

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Non delivery of order placed 12/18 or shipping details provided. No replys to emails sent. Makes doing business very difficult

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User's recommendation: Don’t expect prompt delivery or customer service replying

Tracy G Mhb

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pleasant Hill, Illinois

Outdated candy from store

American Licorice Company - Outdated candy from store
American Licorice Company - Outdated candy from store - Image 2
American Licorice Company - Outdated candy from store - Image 3
Updated by user Nov 03, 2023

They have not even acknowledged my phone call or my e mail

Original review Oct 19, 2023

I just purchased sour punch rainbow straws at bobs red fox in pleasant hill Illinois. And didnt realize they was expired.

Expiration date is 08-18****.

They are hard. The Skew number on package is 41364 0****.

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Loss:
$2
Pros:
  • Great candy

Preferred solution: I would like a fresh package not expired.

Resolved
Ron K Clj

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Verified Reviewer

Resolved: Order#466616

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Updated by user Jan 27, 2024

Company fixed the issue and I have been provided with apology. By their actions. Communication is not something they do well

Original review Dec 27, 2023

None delivery of product or shipping info on order placed 12/18 and no reply to several emails. Phone number listed for customer service is not a valid number

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Loss:
$63
Pros:
  • Advertisement of hard to find products
Cons:
  • Customer service and delivery of product

Preferred solution: Deliver product or service ordered

User's recommendation: Do not place orders. Didn’t receive product or shipping information nor answer to several emails

Ron K Clj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moreno Valley, California

Order#466616

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Non delivery of products ordered 12/18. Shipping info never provided. Answers to emails never occurred.

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User's recommendation: Don’t count on receiving orders timely or answers to your inquiries

Anonymous
map-marker Carrollton, Missouri

AbAssistaout my order from customer service

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American Licorice helped with finding phone number for Licorice.com. Licorice.com could truly learn that human contact is best for customer service. Thank You American Licorice.

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Cynthia G Eof

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Verified Reviewer

Why did u discontinue mixed bites

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Want mixed bites back. Been eating them for years and miss eating them. Why would you cancels them of all your products

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Pros:
  • Good tasting
Cons:
  • Discontinued mixed bites

Preferred solution: Mixed bites back into production

User's recommendation: Ask for mixed bites

Anonymous
map-marker Las Vegas, Nevada

Problem hard and expensive

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One box hard and or old.Please replace or credit me a refund for the licorice.Check my order for a third of the sale price with tax and shipping credited back

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User's recommendation: Quality and price

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