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We are a park and recreation district who scheduled American Leak Detection to come out to do testing on our commercial pool lines. It was initially difficult to get a response just to set up a time for the work. A thorough description of what needed to be done and the...
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1.0
#1015318
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The tech was in warm ups and had a dtink in his hand the whole time he was here said it was the toilet that was causing the leak in my closet and in the walls ,tile floor and outside the house....REALLY
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Anonymous

Becky What state was this in? American Leak has franchises all over the country. I am sure if you called them directly they would work with you. It's a shame that you did not have...

I called American Leak Detection in Orlando, Florida (407) 381-2000 to determine why my pool was leaking water. I was asked to describe my pool so I explained that I have a spa which overflows into the pool and the pool overflows into a fountain. They then quoted a...
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Insurance But Self Pay Review

#1002487
1.0
Beware one technician and part time owner to cover 80% of Maryland territory. Watch pricing depending on where you live in Maryland. The company charges drive time, which could be costly. Where I live the Virginia office is closer but will help me. I didn't want to pay nearly three times the price. Other companies are out there for less expensive price and handle more effeciently.
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American Leak Detection Plumbing Service Review

#949808
1.6
Water main leak in drive way. Located leak, so they thought - were 3' off. Said they would be back to locate leak with the expert in 2 days, which turned out to be 5 days. Now my drive way looks like *** with the TERRIBLE cement patch work. Even said they would come back to fix the ugly patches but they never did.
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American Leak Detection Residential Services Review

#736916
They chare minimum for two hour and mostly there 30 minutes and charge good three hundred dollars or more and don't fix anything
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Other Product Review

#730602
Owner is racist! Rude and arrogant!
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ALD came out to find a leak in the restaraunt I am working at in south Florida Ken attended the site and started a survey Couldn't find the leak charged $1500 for the privalage saying he could not turn off the 11/2" pvc water valve to isolate the rest of the building...
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1.0
#968138
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They were quick to call back and come out. No pre-estimate price for service call on the phone or by the technition. He was there less than 30 minutes, and the bill was $350. He did not charge for the grey stripe patch in a blue pool which I was very dis satisfied...
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2.1
I didn't like
  • Pool still leaked
  • Poor customer service
  • No pre-estimate price
#944907
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I have had an ongoing leak problem in my pool. I called ALD office that covered the Gulf Coast region (Alabama, Mississippi). They sent someone out as promised. He spent a very short time 30-45 minutes finding the leak. He then presented my wife with a bill for...
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ALD is the worst company I have ever dealt with. They are quick to take your money (1500$+) and tore up my cement pool deck. Pool still leaking several inches in few days. They come and say...its 100% the drain, it wasn't. It's 100% the skimmer, it wasn't Meanwhile...
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i live in cary nc. i called this group because i needed someone to check my property for leaks. This group came highly recommended to be a local plumber. I contacted this group to discuss my need. Their return call was next day which is ok. Once i discussed with them...
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Anonymous

Anonymous If the leak is on the city side, it is the city's responsibility. They should come out and check for free...You've wasted your time and money and slammed a company online for...

Anonymous

Anonymous I'm the owner of American Leak Detection and I spoke with Mr.Gainer on a recorded line and the information he's giving is not correct. He told me that he had a leak in his ya...

1.9
I didn't like
  • Did not discuss limits of service
#915230
Reply to reviews
I can only speak to my experience related to a Center City condo in a high rise in Philadelphia. Mike was the person who eventually came out to do an assessment to find a water source that was damaging my hardwood floors. My insurer, State Farm, recommended American...
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1.0
I didn't like
  • Refused to provide information on service provided and results
  • Would not provide me report or any information after their visit
#912045
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BEWARE if this company finds a slab leak and wants to reroute your water line. They rerouted our cold water pipe and ran it through the attic, we now have 106 degree water coming out of our COLD water tap in the kitchen. They have come back and put more insulation on...
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2.3
I didn't like
  • Installed a bad reroute we now have hot cold water
#909218
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