
American Laser Skincare
Reviews and Complaints
American Laser Skincare Refund Policy Review
Out over $380.00
- Unfinished services
- Unprofessional staff
- Stole money
Preferred solution: Full refund
Thank God they are bankrupt!
- Being ripped off
- What their services did to me
Preferred solution: Let the company propose a solution
Other Product Review
American Laser Skincare Facial Treatment Review from Worcester, Massachusetts
American Laser skincare does not know what they are doing
- Not experience with certain problems
- Non satisfied with their products
Preferred solution: Full refund
I need a refund for services not rendered!
- No information about closure
- Treatments were expensive and didnt work
- No refund
Preferred solution: Full refund
Lawsuit?
Any ideas on how to start a class lawsuit? We should get our money back.
Does any one know if the financial office is part of the company?I call them and they told me that they are not (hard to believe since the have american laser as part of their denomination) .
The requested that I continue paying them for the treatment I did no received.
Please, let me know if you have any idea to where to complain in order to start legal steps toward a lawsuit. Somebody should be responsible and I don't understand why do I have to pay for a treatment I did not get.
American Laser Skincare Service Review
Other Product Review

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Verified Reviewer |American Laser Skincare - Laser Hair Removal Review from Santa Barbara, California
Lindsay from Santa Barbara, CA. Loyal customer since 2009 event after thousands dollars spent with minimal satisfaction as hair removal machines were out dated & didn't seem to be effective.
My lip was burnt & all pictures/evidence lost. Earlier this year 2014 decided to try new laser machine & managers discount with complimentary passes on previous treatment areas. I paid in full for my legs and arms in addition expected my previous areas lip, under arm & Brazilian to be serviced. Paid up front & in full on 8/4 had initial visit to do test spot, then got run around.
Called in November with no response I decided to go in the office to schedule in person but found a note on the door. The phone numbers are not in service & website has no info! I've been on the local News, filing BBB, police report & further action necessary for my treatments or refund. This is a horrible for many of us & employees that had no idea.
Please if you read this I welcome any feedback & advice. I want guidance, what to do as I recently was laid off from my job now working part time, no money for a attorney. Would like this resolved, know I'm not alone!
Please help :( NO refund received yet. Email:
Lindsaycullom@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |American Laser Skincare Laser Hair Removal Review
Tremendous Loss, Little Services Rendered.
- False claims
- Non satisfied with their products
- No refund
Preferred solution: Full refund
American Laser Skincare Zerona Fat Melting Treatment Review
American Laser Skincare
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Yes I do. This also happened to me.
I have a lawyer, working on starting a class action lawsuit. kaufmanj33@***.com
I didn’t think it was possible. I would love to know the status!
Treatment not for dark skin tone , left scares on my face and neck !!!! Will never ref anyone here , always check a company reviews first !!!!
I over heard on TV yesterday that there is some resolution? on the lawsuit but didn't get the details.
Can someone clue me in? I and my granddaughter got screwed!
I paid $7,000 for a full body in 2006/2007 and they kept rescheduling my appointments or canceling them or their lasers weren't working on the days of my appointment...my "warranty" expired and in order to get additional treatments, I'd have to go in and the manager would need to take pics of my hair and submit to corporate. Well, I never heard back and now they are closed!
I still have to shave every day and they stole $7,000 from me!!! I need to sue these ***!
I was floored when I found out that they closed! No warning no call!
Just canceled my appointment and then bam they are gone!
I will not pay on the credit card that I got for this tx since I have NOT finished TX. Super upset about all of this!
I filed my dispute with Comenity almost 60 days ago and they still have not resolved it. Obviously I financed my treatments and did not pay in advance.
I received 3 of the 8 treatments I purchased. The individual I spoke to at Comenity (who was NOT in the dispute department) said that most of the services I purchased that I had not received had expired so I was still going to owe money. EXPIRED? I purchased these services in April and July of 2014 and ALSC closed in November.
How are they expired? She also said if I didn't use the treatments I purchased within 60 days, I still owed for them. I tried to explain that the treatments I purchased take a year or more to complete (full leg hair removed, bikini line) and she tried to tell me that just Comenity's "policy".
I would love to join a class-action suit if one comes up.
Who did you file the dispute with? I cannot find any numbers with anyone! Very upsetting they owe me $1200
I purchased a 1,000 lower leg package. I had a treatment and then went back for another and there was a sign on the door that the clinic had closed.
I paid my account in full 3 weeks before the clinic closed. I also worked with Community and they originally put a $1,000 credit on my account. They have now removed the credit and said that the dispute is more than 60days old and no longer valid. I am furious.
I can't find any way to get in touch with someone at American Laser to request that they provide me with a refund or laser hair removal through another provider.
I am baffled at what a horrible company they turned out to be. Absolutely no integrity whatsoever.
Lauren Heatherly
laurenheatherly@***.com
I am still own American Laser over $900 but I have to finish the treatment. We need to do something to get our money back refund or lawsuit.