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American Inn and Suites Dundee

American Inn and Suites Dundee

americaninnandsuitesdundee.com
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What is your customer experience with American Inn and Suites Dundee?

American Inn and Suites Dundee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

American Inn and Suites Dundee reviews show a negative sentiment focused on a reported double charge and difficulty obtaining a refund when the inn directed the guest to booking.com.

Positive Feedback

No positive remarks appear in the provided review content.

Negative Feedback / Risk Areas

  • Repeated billing for the same night reported.
  • Inn blamed booking.com, causing unresolved customer complaints.
  • Challenges in getting refunds and limited customer service coordination.

Key Takeaways for Future Customers

  • Check credit card charges promptly and keep receipts.
  • Be cautious when booking through third parties like booking.com.
  • Document communications if billing or refunds are needed.
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Verified Reviewer

Getting double charged

AI Highlights
  • Double charge for the same night at America Inn & Suites in Dundee, MI.
  • The inn says Booking.com charged it and they can’t reach Booking.com.

I'm getting double charged for the same night. Stayed in America inn and suites in Dundee MI.

My credit card got charged a 2ed time.

I called the inn and they told me it's booking.com. that charged it so they passed the blame to them and can't get ahold of booking.com.

Loss:
$88
Cons:
  • Cant get ahold of booking

Preferred solution: Full refund

User's recommendation: Don't use booking.com

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