American House Senior Living Communities
American House Senior Living Communities Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: 1.5 star based on 1 review; consumers are mostly dissatisfied and recommendations say do not do business with American House Carpenter.
Positive Feedback
Reviewers value the location and note services were provided to residents when staff engaged.
Negative Feedback / Risk Areas
- Reports of poor customer service and disrespectful management.
- Unpaid invoices, delayed payments, and complaints about billing and vendor refunds.
- Unresponsive administration and broken payment promises affecting vendors and residents.
Key Takeaways for Future Customers
- Read recent American House Senior Living Communities reviews and verify billing and payment practices before contracting services.
- Confirm management responsiveness and ask about staff conduct and on-site leadership.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: 1.5 star based on 1 review; consumers are mostly dissatisfied and recommendations say do not do business with American House Carpenter.
Positive Feedback
Reviewers value the location and note services were provided to residents when staff engaged.
Negative Feedback / Risk Areas
- Reports of poor customer service and disrespectful management.
- Unpaid invoices, delayed payments, and complaints about billing and vendor refunds.
- Unresponsive administration and broken payment promises affecting vendors and residents.
Key Takeaways for Future Customers
- Read recent American House Senior Living Communities reviews and verify billing and payment practices before contracting services.
- Confirm management responsiveness and ask about staff conduct and on-site leadership.
Turn one complaint into a collective action
Naples, Florida
The management
- - Sheldon or Shelby was disrespectful.
- - I stopped moving my mom there after seeing how she treated others, and the place felt suffocating.
I think her name is either Sheldon or Shelby very disrespectful, I was moving my mom there until I saw how she treated others. The place seem suffocating with her, I've witnessed the nurse being afraid of her.
Preferred solution: Get rid of her
User's recommendation: Not unless she is gone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsfield, Michigan
Stay away from American House Carpenter
- - Facility has not paid for services.
- - They canceled twice and dispute two sessions.
- - Invoices claim not received; management unresponsive.
We provided services to this assisted living facility, and they have not paid their bills. They late cancelled twice and feel they should not pay for two sessions we provided the seniors who live there, and they have not paid for the other services provided which they do not dispute.
They have had to be prompted to respond to any invoices we send.
The activity director and executive director promised several times to send us payment for our services and has not followed through.
There has been one excuse after another from the management who claim they never received the invoices apparently, their staff did not pass the invoices on to management despite multiple requests from us to have them pay the invoices. This must justify why they are totally unresponsive, do not tell the truth about sending payments and then do not follow through when they promise to send us payment.
This is a disservice to the elderly who live there as well as to the honest vendors who provided them with services.
Preferred solution: Payment for services
User's recommendation: Do not do business with American House Carpenter
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