American Honda Motor

After buying numerous Honda from Coggin Honda in Ft. Pierce FL since 1985 I purchased a Clarity, plug-in hybrid, in June of 2018 along with an extended warranty good until June of 2022.

After two years the lithium batteries started to deteriorate to the point where my available mileage on electric power was down over 20% Despite filing a claim and going through the process for over a year now, Honda refuses to honor my warranty and do anything about fixing the issue.

The batteries are getting worse by the month. They claim that the batteries are charging to 100%, which technically is correct, but 100% now is over 20% less in miles than it was when I bought the car.

I have a 2014 Honda CR-V with 41,212 miles on it. The variable valve timing actuator is not functioning properly.

Those parts had a factory design flaw which caused them to fail. Honda extended the warranty on the part to 5yr./60,000 miles.

I contacted American Honda Motor requesting assistance in covering a portion of the $937 repair cost quoted me by the local Honda dealer.

On April 20, 2021 I received a voice mail from Allen at American Honda Motor requesting I call him ref. my request. I attempted to contact Allen 5 times over the next 3 days leaving a message each time for a return call.

He never called. I finally did get a hold of him by calling him at 6:01 AM (he started work at 6:00 AM) His reply was very curt saying it was past the 5 year warranty and the low mileage didn't matter therefore no assistance. When I requested to talk to his supervisor Allen's response was "their is no one else to talk to."

I called America Honda Motor asking to speak to Allen's supervisor. Within two hours I received a call from Carla.

At the time of her call I was driving and asked her to call me later that afternoon or anytime the next day. Carla never called back, Over the following 5 business days I called Carla 9 times only to get her voice mail. I left a message each time requesting her to call. Carla never returned my calls until May 3 and left me a message stating that "she is sorry that she keeps missing me" My response is that it is impossible to miss me when you never attempted to contact me.

May 2, 2021 I sent a registered letter to Mr.

Jay Joseph VP of Marketing &;;;;;;;;; Customer Experience at American Honda Motor Co, listing my issues and requested a written response. He never responded.

June 4, 2021 I sent a follow up letter to Mr, Joseph. As of July 5,2021

I still have not received a response.

What a text book example of CUSTOMER NO SERVICE.

I bought a NEW Honda Civic car on 12/19/2019. Within the first 7 months, I must bring my new car into service 4 times for the same problem oil leaking!

Can you image your new car having an oil leaking problem?!

Obviously, this car has manufacturer defects. And it is very challenge even for a mechanic car expert to find out what the real problem is. So far, it has been claimed as fixed the 4th times, I lost my confidence on this new car. I contacted American Honda for a replacement vehicle.

Per Floridas Motor Vehicle Lemon Law, I am qualified for it. The American Honda customer service representative documented my case and assigned me a case number. But the person who is in charge for my case had never responded to me for a month! Finally, she called me back said they had nothing to do with my car problem basically!

And the worst thing is she refused to provide me any reason and do NOT want to send me anything in writing! What a service?!

My roof liner decided to break loose and drop, never had this problem before!watch what you buyw

The headliner dropped even after I opened itgot out.

My wife has a 2002 Honda Odyssey with a recall notice for a PCM. Manufacturer Recall Number is P48, NHTSA Recall Number is 04V-176.

The issue is regarding a PCM recall for 2002 Odyssey with a rebuilt transmission, which my wife’s car does not have. Her car has the original transmission, so the recall does not apply to this car. The dealership where it was taken is in Richmond Virginia. The dealership told me that it is not a recall, it is a service bulletin, so there is nothing they can do.

The case manager at Honda agreed as well that it is a service bulletin and does not pertain to my car. I talked to the case manager last on Monday April 29, and despite leaving messages since then for her to call me with a status update, I have heard nothing to rectify this situation. The dealership told me that they submitted a “fixed by inspection” report to Honda on Monday, but there is still a recall on this vehicle.

This is the problem: I am in the military, and I have to drop this car off next week for shipment to my next duty station in Alaska. However, they will not accept a vehicle with an open recall.

It is required that I provide proof that there is no open recall, and I cannot do that because of this.

I truly have no other recourse, and there is nothing I can do on my end to fix this. Furthermore, it really should not be my responsibility to continually call about getting this problem fixed.

I bought a 2012 Civic Si in May 2012. By the time I took it in for its first oil change it had burned 2 quarts of oil.

I discovered a service bulletin that Bommarito Honda of St. Louis failed to tell me about, I did not get the oil changed at that time because they were too busy. Honda wants to tear down my entire engine and replace the pistons and rings according to the bulletin. After filing a complaint with American Honda the result is that that is all they will do instead of a factory new engine that I requested.

They did offer an extended warranty but it is not transferable. I no longer want this car. My first and last Honda purchase was a total LEMON. I will have a new car with a rebuilt engine that is only 50% factory assembled after the dealer is done with it.

Bommarito Honda of St. Louis stated that they have never performed this repair on a 2012 Si.

After 60 miles on my 2008 Civic I have replaced both sets of FOG LIGHTS, TWICE. At $350 each time.

The lenses are made of glass instead of plastic, they crack and last about 6 months. Dealer says it may be the way I drive.... I drive on the road, almost always in contact with the surface. Honda's designers put the fogs a foot off the road, and I have an expectation of them working in that position.

DON'T WASTE your money on FOG LIGHTS for the Civic. And don't expect Honda to offer a fix. I AM NOT ALONE.

Its a money maker. SAD.

I own a 2008 Honda Accord. Around town the road noise inside the vehicle is annoying; however, I recently took a long trip, over 4000 miles round trip and the road noise at high speed is really bad.

Some of the roads on Interstate 10 especially in Texas and Louisiana are like washboards and my wife and I were not able to conduct a normal conversation in the car. I really like the Honda, but if they do not address the interior road noise I will not purchase another one.

I understand that the Toyota Camry has solved the road noise problem. If they can do it, Honda should be able to as well.

2007 honda cr-v .First one door lock started going into electronic spasms when you attempt to unlock or lock the vehicle.This would also start doing this when you reach 10mph when excelerating or decelerating.Then another door started doing the same thing.Now the tail gate lock won't let me open the tail gate.I have to climb into the back of the vehicle and manually activate the mechanizm by hand threw the little access hole for apparently that reason.Called honda customer complaint.They don't know anything about this problem and I will have to fix the problem at my expense. This is obviously defective locks installed on the assembly line.

2001 Accord EX V6 with 146k miles transmission failed suddenly in Nov 2011. Local Honda Dealer wanted $4500 for rebuild.

I got it done at Kennedy Transmission for $2800 with 2 year or 24k mile warranty. I will trade this car before warranty expires because the chances are problem will come back again as we all know. I took really good care of my car and had the trans. services several times by Honda.

I will never buy another Honda. Maybe Toyota or an American truck. Honda should make a fix for this that will REALLY fix the problem.

I loved everything else about the car except the road noise. Too bad they allowed this to happen to an otherwise excellent car.

Both sun visors broke (never happened in my 1997 Civic or 2000 Accord)... COST $70 a piece.

Wind shield wipers broke (wouldn't park in home position, wouldn't shut off) COST $100 for a "update", which means not a recall but it was a bad part. When running the heater, the Center console heats up to the point it will keep my coffee as hot as it is fresh, can't keep my cell phone there b/c it sets off the temperature warning of my phone (I think this is what damaged the windshield wiper component because it is above the and behind the heater). Trunk lock cannot be opened with a key (happened before in my Accord). On a funny note, my map lights do not work because a hamster got loose in my car and chewed them.

He was in there for 11 days. Apparently, there's an opening somewhere on the floor that leads to the frame of the windsheild allowing access to the internal ceiling of my car for little critters to have a great time in. After 10 days of having the hamster in there using live traps, I used a glue board and caught him overnight. I still have hamster food that rattles around in the ceiling of my car with every turn I make.

So, my point... never bring the hamster home in the cardboard box, buy the metal travel cage!!!

Beware Honda CRV's AC Compressors are poorly designed.

My daughter purchased a brand new 07 Honda CRV on my recommendation, much to my chagrin. Recently, her AC compressor failed on this vehicle and Honda acts as if it is normal for AC compressors to fail after 4 years on a low mileage vehicle that is based in Western Washington.

Hinshaw Honda quoted her a price well over $3,600 to correct the problem. I have also learned this may not correct the problem , because the entire system is so poorly designed. I also notice that my 07 CRV AC would never totally cool the vehicle while we were vacationing in AZ. The following year we sold our CRV and unfortunately we purchased a 2011 CRV.

If events go according to Honda's design plan our 2011 AC unit will fail by 2015. Thanks for the heads-up, I will get rid of this vehicle around the 50,000 mile mark. This is one headache I will definitely work to avoid. I have advised my daughter to dump her CRV as soon as possible.

Honda will never get my business again.