American Heartland Insurance Reviews
American Heartland Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Heartland Insurance has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; consumers report poor customer service, claim delays, and high price levels.
Positive Feedback
No positive feedback appears in the available reviews; recent recommendations advise against using this company.
Negative Feedback / Risk Areas
- Repeated claim delays and lack of adjuster response affecting claim resolution and auto insurance experiences.
- Poor customer service and communication per multiple customer complaints.
- Perceived high pricing and limited product diversity.
Key Takeaways for Future Customers
- Search American Heartland Insurance reviews before purchasing car insurance.
- Expect potential customer service and claim handling issues; consider alternatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Heartland Insurance has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; consumers report poor customer service, claim delays, and high price levels.
Positive Feedback
No positive feedback appears in the available reviews; recent recommendations advise against using this company.
Negative Feedback / Risk Areas
- Repeated claim delays and lack of adjuster response affecting claim resolution and auto insurance experiences.
- Poor customer service and communication per multiple customer complaints.
- Perceived high pricing and limited product diversity.
Key Takeaways for Future Customers
- Search American Heartland Insurance reviews before purchasing car insurance.
- Expect potential customer service and claim handling issues; consider alternatives.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No Answer on Claim from MARCH!
- - Open claim from March 26; no update from adjuster Laura Martinez or supervisor Athena.
- - Lien holder needs status; calls for months with no response.
I have an open claim from March 26th and cannot get the adjuster, Laura Martinez, or her supervisor, Athena, to call or email back with an update on this claim and I have been calling regularly for months! This is utterly ridiculous!
As the lien holder for this vehicle we need to know what is going on with this claim.
Your customer service is horrible!
Every claim I have had with your company has been like this and it makes it awful for our customers and for us. Do your dang jobs!
I need an answer and I need it now!
User's recommendation: Do NOT use this company! It is a waste of your money!
Chicago, Illinois
Horrible car insurance
- - A driver hit me from the side and ran a red light.
- - It was 100% his fault; police report supports this.
- - The insurer says I disobeyed signals.
One of they're insured drivers hit me from the side. He ran the red light.
And T-boned me.
It was 100% his fault he got the ticket for not obeying a traffic signal and he said it was his fault on the police report. And this piece of trash car company trying to say it was my fault that I didn't obey the traffic signals when is clear and black and white what happene
User's recommendation: If you're in the state of Illinois and you just want to get cheap car insurance do anything but get American Heartland Insurance do not mess with that company they should be out of business for the practices they do.
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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