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American Guard Services

American Guard Services Reviews

www.americanguardservices.com
What is your customer experience with American Guard Services?

American Guard Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Recent reviewer advice: stay away from American Guard Services; reports include supervisor misconduct and alleged professional negligence.

Key Takeaways for Future Customers

  • Read American Guard Services reviews before hiring this security guard company.
  • Expect potential payroll and paycheck disputes; document hours and paystubs.
  • Escalate issues to HR when witnessing managerial misconduct.

Negative Feedback / Risk Areas

  • Allegations of professional negligence and supervisory misconduct.
  • Payroll errors and intentionally lost pay alleged by a supervisor.
  • Reports of favoritism in scheduling and denial of hours.

Positive Feedback

Paid weekly reported as a benefit by some reviewers.

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Jeannine V Fxm

I want to report employers that's in the office to HR

AI Highlights
  • - Claims Miami office workers won't give hours; relationships affect work.
  • - Says a coworker slept with her ex-boyfriend; others are involved.

American Garden part of Miami those girls that work inside the office they do not want to give nobody hours but guys that they sleep with the mens they sleeping with I have proof cause one of them is sleeping with one of my ex-boyfriend cause shes sleeping with one of my ex-boyfriend and she know me and him had some thing going on. Shes not giving me no hours.

I comply with her and tell her these days are correct but shes not even trying to comply back with me because shes walking around sleeping with my ex-boyfriend, I never knew employers could be sleeping with workers. They hire him. We had a good relationship when he got to the company they end up sleeping with him now they put our relationship in problems we not together I left him for him for her Mrs., Mrs.

Cat, Sharon, and the other girls inside the office is three of them in the office. The secretary is sleeping around with different guys on the port , they not doing the work

Loss:
$17

Preferred solution: Full refund

User's recommendation: Supervisor is sleeping with Worker TSO is sleeping around with workers. I don’t understand this HR need to come out and find out what’s going on in this company. People is not standing on the post they do whatever they want they talk to the managers how they want to assist a guy be disrespectful with the girls in the office and all the TSO and the managers and he still working because those girls sleeping around with him

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3 comments
Guest

If you speak the way you write, and I have a feeling you do, I would never send you out on a job.

Guest
reply icon Replying to comment of Guest-2473254

My experience, as an ESL instructor, is that people do not speak the way they write. Nice try though.

Guest
reply icon Replying to comment of Guest-2473400

I don’t think ESL applies here. She just doesn’t know proper English. I’m betting less care is given to her spoken English.

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Nicholas J Oza

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Intentionally lost pay

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AI Highlights
  • - Payroll left off 13 hours of Saturday overtime, about $312.
  • - Plan to file complaints with TN AG, Department of Commerce and Insurance, and the BBB.
Contains 1 confidential file for company representatives
Original review updated Jul 22, 2022

I was a supervisor for AGS Memphis - when they did payroll, they left off an entire day (Saturday overtime last week - 13 hours for about $312 in pay). It was on the same office paysheet as Friday.

I intend to write complaints to the TN Attorney General, Department of Commerce and Insurance and the BBB. They intentionally paid me wrong on purpose.

Since January 1st, over 60,000 people have read my Google reviews. That Memphis office won't buy a guard at any price when I'm done.

Loss:
$312

Preferred solution: Pay the $312 in lost payroll

User's recommendation: Stay away from American Guard Services

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Dhanifu K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Avoid this security guard company

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AI Highlights
  • - Jan 29: supervisor confronted me at Starbucks.
  • - Post lacks sign-in, daily/incident reports; I did not get a paycheck and gave two weeks' notice.
Updated by user Feb 28, 2020

My final day working for AGS came one day before my official last day on February 14. I was not properly informed beforehand by the company that I would not be working my official last day, but I have received all but my final paycheck, which I was supposed to receive on February 21.

Currently, AGS wants me to pay 137.00 for the company uniform I wore while working for them, yet I was originally informed in an orientation that the uniform was free.

AGS should have taken uniform cost out of my pay after I started working for the company back in early December of 2019. Therefore, I do not owe AGS anything other than the company uniform, but after they send me my last 18 hours worth of pay, and this is not a subjective opinion.

Original review Feb 03, 2020

On Wednesday, January 29, while I was on duty during my regular 10am-4pm shift at my current AGS post which is the Los Feliz parking lot in Los Angeles, an AGS field supervisor came out and discovered that I was inside a Starbucks and after I met him and told why I was in there, he then proceeded to try to tell me about the rules and regulations I have to abide by while on duty as if I did not know what I was doing and I had to let him know about the lack of proper provisions at the post for the guards (i.e., no sign-in sheets, no daily activity report sheets, no incident report sheets, no guard shack or even a official break room, no detex, etc.). After talking with the AGS field supervisor for several minutes, he told me to go take my lunch break while he went back to his car to wait for the AGS captain to show up to the post, but I suddenly received a cell phone call later from that same field supervisor and he told me that he went back to office to get some papers and attempted to tell me to do my patrols and to not hang out in Starbucks, but I had to quickly and tersely remind him that I already knew that.

On Friday, January 31, in order to punish me for speaking back to the visiting AGS field supervisor, I did not receive my weekly paycheck in the mail as I normally do (the only real positive thing about AGS), but the mailing of my paycheck is what company initiated on its own, I did not request it.

Therefore, while at work the same day, I called AGS to clock-in and also give my two-weeks notice, which will be on February 14 and I have already been emailed an official "Absentee Form" stating my resignation and the reasons for it. AGS has already locked me out of its website as an official employee of the company, but that does not mean I will not fight if I have to for the pay that I know I am still due for the time I have left with AGS if I do not receive it.

Pros:
  • Paid weekly
Cons:
  • Professional negligence
Reason of review:
Work Experience or Job Application

Preferred solution: AGS should mail my paycheck due (January 31, 2020) and continue to mail my paychecks to my address until my final workday of February 14, 2020 without more problems coming from the office.

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