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Girlfriend purchased a dining table with black legs and a cherry to mahagony looking top. It has small puncture marks in a few spots on the table top. These punctures do not go through the wood but are the size of tiny pellets. I have worked with wood and I KNOW this...
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#1016782
I purchased a sofa and ottoman/coffee table from AFW, $780. I gave the sales man, the lady that took all of my payment, address and other info, and the delivery department the measurements for the 2 different sets of stairs they could use at my apartment. One was...
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Rob Naish

Rob Naish Jason, we apologize that you are unhappy with your experience and have refunded you in full. All of our calls are recorded and we have listened to your calls from when you spo...

2.2
I liked
  • Product and the price
I didn't like
  • Customer service
  • Customer service and management
  • Poor service
#1015189
Worse customer service ever! Told I would receive my 1600.00 furniture in two weeks. Now finding out upon my own inquiry that I will not get until middle of December. They never called to inform me then said they have no control as to when I will receive the product I...
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Anonymous

Mary Having the same issue was told it arrived in the us 2 weeks ago on train from California to Colorado WE called Saturday it arrived at warehouse not checked in. Supposed to be ...

1.1
#963931

American Furniture Warehouse Customer Care Review

#969823
1.8
American Furniture Warehouse delivered a mattress to my home on Sunday, December 4th. They also stole two rings out of my bedroom one being my diamond wedding ring. I'm absolutely devastated.
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American Furniture Warehouse Customer Care Review

#903584
5.0
I had a 5 star experience from the purchase to the delivery and set up of all my furniture. I would buy there again and recommend them to friends.
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Rocker Recliner Review

#820143
1.3
Selling recliners made in china with extremely flammable materials not listed on law label and counterfeit Leggett & Platt mechanisms from china. Contacted goverment. Same chairs are being marketed as different brands, type in 9700 glacier olive recliner and see what happens. Rudest employees I have ever encountered and CEO Al doesn't respond or care.
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Chair Review

#790644
3.2
Son bought couch,love seat and chair. The wood on chair keeps falling off even after they sent someone to fix it and a board is sticking out of the back of the chair on the love seat the staples are not holding the material to the board.only had the furniture for a few months.
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We went to American Furniture warehouse in pueblo and we were greeted by a girl name "Ana". we were looking around and we found a table we wanted to buy but we did not figure out where the price tag was. So "Ana" showed us the price but we are suprised how rude she was...
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samco16

samco16 We think she said that because I was not able to figure out the price when it is clearly visible.

1.0
I didn't like
  • Customer service and management
#961549
I personally didnt buy anything from you guys i live in tempe on laguna dr i walked out to get my mail and the drivers have my car pinned in and is very close to my car i asked him to move he stated i can let you out he stated if your not leaving im not moving for one...
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#960434
American Furniture Warehouse Dining Room Table Review
American Furniture Warehouse Dining Room Table Review
American Furniture Warehouse Dining Room Table Review
I had an experience with American furniture warehouse and Gilbert Arizona on Power road. So I have been in the furniture industry for many years I started out as a warehouse delivery person became a warehouse manager and then became a senior warehouse manager for the...
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Bought 6 pieces of furniture last week. the first set of delivery guys forgot part of my order and didn't properly assemble the furniture they were very nice but even said they haven't built this desk and hutch before. The second set of delivery guys brought the doors...
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AFWonline

AFWonline Hello and thank you so much for reaching out to us! First and foremost, I must extend my deepest apologies on behalf of AFW, as the situation you've described and the way you ...

American Furniture Warehouse Customer Care Review from Denver, Colorado
Thank you American Furniture Warehouse for selling me a new bedroom set that I've had my eye on for months....Not! This is some bs... All because I returned some damaged couches I purchased from you years ago, you wanted me to take responsibility for the damage & I...
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When is the store in Greensboro North Carolina Gate City Boulevard picked up a dresser another piece talk to the manager gave me a little discount on the pieces about 50 bucks signed the papers with the salesman gave my deposit left the store 10 minutes later I got a...
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Contact American Furniture Warehouse

Headquarters Address:
American Furniture Warehouse
8501 Grant Street
Thornton, CO 80229
Phone:
(800) 992-7997
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Companies similar to American Furniture Warehouse

I bet advertising "used AFW" furniture on craigslist for a less than 1 yr old $550 recliner, IF I got any responses at all, would get me $25. But only because its cheaply made ***. Why else would the cushion mush down flat after 5 months? And they hide behind "...
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