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Sale # 225687 Receipt # 504460 - Horrible Delivery Service My son and I came into the American Freight Furniture at 1075 Cobb Pkwy S. in Marietta to purchase living room furniture. Our salesman was very good. He was absolutely fantastic! His customer service is superior! He did an outstanding job and was very professional and patient with me. I purchased a leather living room sectional with a total price of $1,375.88. The salesman advised they...
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2.1
I liked
  • Salesman
I didn't like
  • Delivery driver
#1013905
Tuesday February 21, 2017 I purchased a 2 picece elizabeth blue sofa and love seat and paid for delivery for the next day. When the delivery men arrived I told them to just sat the set to the side and that I will sit it up later. However when I turned over my sofa it was ripped at the top in to different sections. I called the store which told me a bs story about my furniture still being delivered for the same day. Now today is Thursday I was...
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I received a flyer that said they had twin mattresses on sale for $49, $59, $99, and $119. I went down to take a look at them. The $49 was advertised as being of hotel quality. I don't know what hotel would put it in one of their rooms - maybe a junkie one in Southeast Asia. It consisted of 1 2" piece of foam covered in cloth. The $59 "mattress" was the same only it was 4" thick. The $99 one wasn't too bad, but I wanted a pillow-top, so I went...
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2.6
I didn't like
  • That their advetisement was false
#1010449

Short Review for February 24, 2017

#1013411
1.0
Piece of *** furniture never by it A second hand store Please do not go there!!!
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Short Review for February 22, 2017

#1012276
1.5
American Freight Furniture - Simple Review #1487792700
1 of 1
My furniture was damaged before I could take the plastic off for set up.
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American Freight Furniture Commercial Review

#1002296
I cannot hit the mute button fast enough when the guy starts screaming through your TV commercial. Please make him stop shouting
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American Freight Furniture Sales Representative Review

#998148
1.0
my husband and I went there and as soon as we walked in, the vultures came, the salespeople were up your *** every moment you were trying to look at furniture. They didn't even give you time to look at the tags or sit on the furniture. We were pretty much chased out of there because of that. Needless to say we will not go back there
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This couch was not built correctly and broke in less than a year. You can even tell by looking at the wood inside the couch that this piece was bound to break due to where it was bolted to close to an edge... I wish we went some place else for a reclining couch because it would probobly still be intact right now. All of the phone calls between us, American freight and Guardian were pretty much just smoke and mirrors to avoid helping us. ...I...
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I called the American Freight in Massilon, OH to see if they had a futon in stock before I drove 2 1/2 hours to get there. They told me no problem come on in and he would "hook me up". I asked if I could pay for it and they could hold it for me, I was told they don't do that but they would hold it for me if I came in and paid. I arrived two days later and they do not have the futon! They told me they must have sold them all. I could pick it up...
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Why does the person doing the commercials have to yell? I find that voice so completely annoying that everytime it comes on, I run for the remote to mute it or turn the channel. Isn't that defeating your purpose? I would purposely avoid this business because of the distress these commercials cause. You may say the yelling is to get attention, and you have certainly attained that goal. However it's for sure the wrong kind of attention. Please...
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My wife and I purchased the most expensive king size bed in the store. They were very late on delivery. We were getting billed and still didn't have a bed. Well, they delivered the bed, along with bed bugs. Bed cost about $1,800 (after up charges) and $1,300 to cure bed bugs, which still have not been remedied completely. Do yourself a favor & do NOT shop at this store. What a nightmare! Didn't even know bed bugs really existed until this...
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Anonymous

Anonymous What state is this store in that you shopped ?

#965399
Went to buy a mattress set and set up for delivery..Took a day off of work to wait around for their 3rd party delivery service which never showed up. The best part is when you call to complain they are like "whatever" and "they never called you to say they weren't coming?" Then they don't want to deal with you until you come in and ask for a refund then it's "oh we can take the delivery fee off". Really why would I wait around again for the ***...
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#962855
We bought a bedroom suite from this place and when we got home and removed it from the boxes the dresser was broke in the center!! The bed had damaged with dents and dings every where!! The bottom boards of the king size bed that holds the mattress did not even reach the floor!! Every piece of item had scratches or dents!! The mattress was not damaged but is hard as a rock!! I spoke to the rep the next day and said they would switch out the...
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1.2
I didn't like
  • Fact that i cant get my money back
#958686

Contact American Freight Furniture

Headquarters Address:
American Freight, Inc.
680 Sunbury Rd
Delaware, OH 43015
Phone:
(740) 363-2222
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The store had a great selection and friendly staff during purchase. I was so unhappy with the delivery. Calling the delivery service felt like I was calling for a drug deal...VERY unprofessional. However, the delivery crew damaged my door and couch getting it in the house. When I called to discuss the couch damage, THAT is when my issue started. The only thing the people at the store would say is "if you had an issue with delivery you have to...
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