I've been to American Freight a few times and never had a problem with receiving my furniture. This time I order paid for in full for 2 (two) mattresses, 1(one) foundation, and a dinning room table a week ago. I was suppose to receive my product on Wednesday of that...Read more
Furniture was to be delivered on Saturday. Was told i would get a call 1/2hr prior to delivery. Everytime i called on Saturday was given run around. Sunday same thing. Took off work on Monday to get the delivery, was to be 1st delivery of the day. Went down to the...Read more
Sale # 225687 Receipt # 504460 - Horrible Delivery Service My son and I came into the American Freight Furniture at 1075 Cobb Pkwy S. in Marietta to purchase living room furniture. Our salesman was very good. He was absolutely fantastic! His customer service is...Read more
Short Review for March 24, 2017, Other
by Point81 #1024918
How can I get in touch with the president or vice president of this company? Does anybody have any idea how I would do that?
American Freight Furniture Bedroom Set Review
by user57393175 #1015991
Still havent gotta my full bedroom set. Its been 6 days pass delivery. They keep telling me its going to be delivered each day abd it never come. I spent over 3000 dollars there to not even receive 1/3 of my order. I am getting very upset because i paid in full and they said they had everything before i purchased it. I still havent received my order. I would like what i paid for.
American Freight Furniture Delivery Service Review
by anonymous #1015448
I purchased a sectional with a ottoman and never received my ottoman. I keep receiving the run around about different days. When I called and talked to Javen at 740-833-5265 he could careless. Javen was very very rude and disrespectful. I thought customers come first, seeing as though we are the ones keeping you in business.
American Freight Furniture Customer Care Review
by anonymous #1015285
poor customer service by the VP of customer service
Tuesday February 21, 2017 I purchased a 2 picece elizabeth blue sofa and love seat and paid for delivery for the next day. When the delivery men arrived I told them to just sat the set to the side and that I will sit it up later. However when I turned over my sofa it...Read more
I received a flyer that said they had twin mattresses on sale for $49, $59, $99, and $119. I went down to take a look at them. The $49 was advertised as being of hotel quality. I don't know what hotel would put it in one of their rooms - maybe a junkie one in Southeast...Read more
This couch was not built correctly and broke in less than a year. You can even tell by looking at the wood inside the couch that this piece was bound to break due to where it was bolted to close to an edge... I wish we went some place else for a reclining couch because...Read more
I called the American Freight in Massilon, OH to see if they had a futon in stock before I drove 2 1/2 hours to get there. They told me no problem come on in and he would "hook me up". I asked if I could pay for it and they could hold it for me, I was told they don't...Read more
Why does the person doing the commercials have to yell? I find that voice so completely annoying that everytime it comes on, I run for the remote to mute it or turn the channel. Isn't that defeating your purpose? I would purposely avoid this business because of the...Read more
My wife and I purchased the most expensive king size bed in the store. They were very late on delivery. We were getting billed and still didn't have a bed. Well, they delivered the bed, along with bed bugs. Bed cost about $1,800 (after up charges) and $1,300 to cure...Read more
Went to buy a mattress set and set up for delivery..Took a day off of work to wait around for their 3rd party delivery service which never showed up. The best part is when you call to complain they are like "whatever" and "they never called you to say they weren't...Read more