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I started working with this company to re-finance my house. When the process started in the middle of august I was told that it would be finished in the middle of September. I finally started working with another company in the middle of October after I got tired of having to update my information every few days because they couldn't complete their job. Horrible place, they ended up costing me more than I gained from working with them.
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The most ludicrous process ever for a refi. The two people I started with, left the company before I got rid of this process. I was told the process would take 30 days; 90 days later it was still going on when I finally got rid of them. The underwriting department is unethical at the best. They want information I couldn't get nor did I even have possession of! They screwed up my invoices from my insurance companies. My insurance people...
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This company SUCKS! I started a re-fi loan with them, but when the numbers came out it was all to their benefit. They wanted to lower my current payment by $21.00, add $19,500.00 to my loan and charge me 3 points at $2,000.00 a point. As you know once you re-fi you take on a 30 year loan. I told them I did not want to move forward with the numbers not in my favor and the reviews were terrible. If someone tells you that they can move payment...
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Home Refinance Review

#891135
1.6
Underwriters made requests that were unethical and illegal.
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Loan Review

#888498
1.6
*** poor all around. They will make your life a living ***. They don't know the business, they're lazy, they pass the buck, and did I mention they were *** poor all around? DO NOT DO BUSINESS WITH THIS JOKE OF A "COMPANY"
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American Equity Mortgage Appraisal Process Review

#721185
1.0
Scammed me out of $510.00 for an appraisal. Which they said they would charge my debit card $375 not the $510. In the end they would not give us a loan. Refusing to reimburse us the money for the appraisal.
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Loan Review

#606855
AEM is worst than u can image. They sold our high interest loan to some forgiener investors such as SPS and they need to be wipe out by another oh we better not say. Time will come to white collar gimmicks n squeeze their blood out for good.
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I started the loan process with them on April 1, My loan processor quit and let me know someone else would take over the loan. I started with the next processor, they quit, this went on and on.... After 5 processors quitting and 2.5 months later, I called and asked for the Lead processor. Mike Karron said he would help me. I responded to his email with the requested information the same day. that was on June 13. He never responded again. I have...
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1.3
I didn't like
  • Service
  • Lack of communication
#872848
Yes, i have had a bad experience with tjis company, American Equity Mortgage. I was dealing with Grant Carroll and my paperwork kept getting lost, I had to resend several times. I paid for an appraisal of $500 and I still do not have a copy. I backed out of the loan because I was unsure if I was actually approved or not, loan process was very confusing. This ordeal was about 2 months ago, 3-2016. I have emailed Grant Carroll to please give me...
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Buyers beware, AEM is the worst refinance company ever. I have refinanced and closed on as many as 15 homes and mortgages over last 20 years and this was the worst ever. All sunshine and rainbows but can't close the deal. Very inexperience persons behind all the paper work and they will put you thru the wringer when they are the ones suppose to be the experts when in fact they are just a scam company . Way to much to pay for closing costs,and...
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Loan 15 yr fixed , 3.625% Issue 1 . Agent wouldn't quit insisting that my home would appraise at enough for conventional loan. I knew it wouldn't and It didn't. Had to go FHA. Delays , month in now, new appraisal, escrows and PMI now ,etc. Issue 2. After going FHA sat in agents office and did the math with my wife.Asked about title 184 native american loan. Agent says interest will go up to 4.5% but PMI will drop off after 50 - 60 months....
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I was just beginning to weigh my options with American Equity Mortgage. I was told that I would have a very high closing rate through FHA so I asked what the specific amount was. I was told it was 1.75%. I asked the amount and she told me she did not know. If I wanted $220,000 it is simple math. I did it myself. So when I told her no thank you as I am not paying that for closing costs, I was told good luck on finding that elsewhere. I...
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1.7
I liked
  • Potential interest rate
I didn't like
  • Staff
  • Initial conversation with an awful insulting staff member
David Schissler out of the Bloomington Mn. office is amazing! I would recommend him to my family and friends. We had tough credit scores when reaching out to David. While he was working on getting us pre approved he advised us to get a credit card to show revolving credit. We did as advised and still got pre approved wth our lower credit through fha. David is very knowledgable and he was available to answer our questions even on weekends! His...
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Contact American Equity Mortgage

Headquarters Address:
American Equity Mortgage, Inc.
11933 Westline Industrial Drive St. Louis
MO 63146
Phone:
(800) 236-2600
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Companies similar to American Equity Mortgage

very bad experience with this. it is better to go somewhere else then AEM. I waste my appraisal fee and almost 2 month time. before we started the loan, lender called me forced me that time, they are totally diffrent in behaviour but once i spent my money and time. they are totaly different person.I told then before i start my loan about our income and every situation, but they gave me very hard time. Much better to go somewhere else. do not...
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