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American Equity Investment Life Insurance Company

American Equity Investment Life Insurance Company

www.american-equity.com
What is your customer experience with American Equity Investment Life Insurance Company?

American Equity Investment Life Insurance Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

American Equity Investment Life Insurance Company has a 1.0 star rating from 1 review and overall customer sentiment is negative; see American Equity Investment Life Insurance Company reviews for details.

Positive Feedback

Saler man pitch was noted as a pro, indicating a clear sales process and product presentation.

Negative Feedback / Risk Areas

  • Customer complaints center on heavy penalties and being charged when withdrawing funds early, effectively locking dollars into the retirement package.
  • Issues imply billing penalties and contract terms that favor the insurer over the consumer.
  • Concerns about contract clarity and limited recourse suggest potential customer service friction.

Key Takeaways for Future Customers

  • Read contract terms carefully and verify penalty schedules before signing to avoid unexpected charges and limits on refunds.
  • Bring a financial advisor or trusted person to review the retirement package and ask about customer service procedures.
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Trudi Hhe
map-marker West Des Moines, Iowa

Be sure before your dollars are locked away.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - There are penalties for withdrawals before 10 years.
  • - Dollars stay in the account to be claimed.
  • - If you die early, payout goes to beneficiary.
Updated by user May 21, 2019

Was allowed to take a partial payout ($7000) in 2018. They sent me a 1099 that I had to claim on income tax, as income.

Was not informed that any $$$ would be taxed. When American Equity does start lifetime payments.

Just be prepared to be accountable at tax time, your $$$ are being reported and watched. KO

Updated by user Nov 26, 2018

I have requested more concerns to American Equity regarding their policy that protects "our" dollars from abuse by companies that claim to have our best interests in their equity program. No contact, at all, and no return of my retirement dollars.

Only, one thing to say, again and again....Don't fall for this companies claims, of "handling your retirement". Handle YOUR retirement yourself. This company swoops in, and once those papers are signed, after 30 days, they are in charge.

Again, I was a fool, have someone U trust, to help U protect your dollars. KO

Original review Oct 23, 2018

I signed up for this so called retirement package, and am now required to "play by their rules". Big penalties, should you decide to take back some of "your" dollars, before their 10 year schedule is met.

I know that this American Equity Investment Life, relies on us leaving our dollars, in their account, to be claimed by them ....as their assets. Their claim to fame can be settled in just three letters....OPM! Once signed up, the dollars are theirs, till that contract marker is met....or you die early, then it is given to your beneficiary. Easier choice!

Just saying, don't be sweet talked into signing on that easy. Talk with someone....no, have someone with you, to go over all those contract details.

Fare warning! KO

Loss:
$7000
Pros:
  • Saleman pitch
Cons:
  • Being charged with my money as a penalty

Preferred solution: Don't think I have one, just want others to be aware...of choices.

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Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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