Unclaimed
American Eagle Federal Credit Union Reviews
50
CLAIMED LOSSES
5
TOTAL REVIEWS
American Eagle Federal Credit Union Reviews
Verify check
I received a check from your bank and I just want to verify it to make sure the check is good to save me the embarrassments ofit being fake.
ID
Location
Cantonment, Florida
Verify check
I received a check from your bank and I just want to verify it before I cash it.I don't want to get embarrassed from this.
ID
Location
Cantonment, Florida
New Reviewer
Atm ate my money and my debit card
I was depositing money and the whole atm freaked started beeping then shut off and rebooted said kept my card for security reasons.
1 comment
ID
Location
Vernon, Connecticut
Pros
- Change machine
Cons
- Everything else
Loss
$50
Preferred solution
My money backs
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Verified Reviewer New ReviewerUnhappy with service
Raven in customer service did not seem like a banking person. She transferred me to a line that nobody picked up. I was trying to re-finance my car loan, and she wanted to send me to the collection department. My loan is not in collection status, so why would I want to talk to collection. Very UN/professional attitude and seems to be in the wrong line of work. It took me about 20 minutes to get a live person on the phone, and they should have cut to the chase before they decided to deny my refinancing application. My payments are current and never late. I just needed some type of relief on my car payment, and American Eagle did not want to budge and bring down the payment 1 dollar. I had 2 hardship reasons, Covid-19 and a change in my income status. They treated me unfair because of an incorrect credit score and made me feel like a second class citizen. I can't wait until my car is paid off because I won't use them anymore.
User's recommendation: Their commercial ads are deceiving and not clear to the point.
ID
Location
East Hartford, Connecticut
Cons
- Customer service
Preferred solution
Lower finance rate because I believe my credit score is incorrect.
New Reviewer
American Eagle Federal Credit Union stole from me
In the 12 years I've been a member of American Eagle Credit Union, I've never had a problem, that is until, Cheryl Ross who is the manager of the Vernon, CT branch had me arrested & closed my account. Why ? Because she took $35 out of my account and I dared to question her as to why. She is very anti-customer and she gives the credit union a very bad name. She still never gave me back my money. American Eagle has alienated so many of its members, that it has to advertise its services in order to make up for all the people who have left because of people like Cheryl Ross. My recommendation, NEVER EVER do business with American Eagle Federal Credit Union because they will eventually steal you money.
3 comments
ID
Location
Storrs Mansfield, Connecticut
Website is denying access to account even though we know the correct login info was input & when out shopping some debit card purchases didn't go through either - have they been hacked? Missing Fax number from their website too