So pissed that Auto Action in Arizona sold my account to these people. I was in good standing, never a late payment with Auto Action, they sell my account to these people and nothing but trouble and horrible experience since day one. They give you NO room for error,...Read more
Ive had a loan with these clowns for 4 years and now the vehicle which is a 2004 is having major mechanical issues and has it since I bought it 4 years ago.. I got copies of all the work orders and work I had done and still they were only willing to do 75% of what I...Read more
My car was totaled. The police officer advised me the quickest way to have my car evaluated is for me to have it towed to their yard which I did. I contacted their insurance, my insurance, and also American credit acceptance. A couple days later i received a called...Read more
Short Review for October 27, 2016, Pc_payment
by anonymous #944643
Paying on a car for a year thats not drivable due for major repairs that needs to be done. Company refuses to do a settlement for fraction of whats owe on the blance. Instead of helping they still wants to account to be paid in full. I'm stuck paying two car notes. Lucky next month will be my last..live and you learn.
American Credit Acceptance Customer Care Review
by anonymous #942976
This is the absolute worse place to ever get a car loan from. The customer service reps have no idea what they are doing and does not even try to resolve your issues. I urge anyone that's seeking an auto loan to not consider this place... Run at the very sight of them, I repeat do not take a loan from these people... They are complete crooks and very incompatant...
Short Review for September 27, 2016, Pc_payment
by anonymous #926441
These people had my bank account about to soon go into overdraft , all because of a mistake THEY made . I'm a loyal customer that pays my bill a week before usually! I'm highly upset .
Short Review for August 27, 2016, Pc_payment
by anonymous #908004
How about after paying 550 amonth for truck that would spit the gas back out of tank at me I decided to give the truck back cuz dealer kept promising to fix it but instead of fixing it they went out of business after almost 7yrs they keep putting this debt on my credit like I just opened it!!
I became late on my loan with them and now my car has been repossessed. Since it's the weekend their office is closed. Is there anything I can do to get the car back? If I am able to get it back will they make me pay the loan off or just the back payments? I now have...Read more
On the American Credit Acceptance website it instructs customers to contact them via their 800 number if they want to ask about getting their due date changed. It states that the status of the account will be taken into consideration when making the decision. I have...Read more
I need help my place to live just ran out currently paying extra money in and out of hotels exhausting my funds i need to be pushed back I can make an payment on the September 29 but that will only go toward the interest not the principal please can you pushed back the...Read more
My payment amount due went up over $30 right after I contacted the BBB over some late charges they refused to completely reverse as a one time courtesy. Sounds kind of sketchy right? On top of that, there's no explanation of this additional $30 dollar charge anywhere...Read more
the staff was very friendly and understanding i spoke with several staff members and they all went out and beyond to help me. i was very pleased with the results.altho i didnt expect such understanding do to the ratings i had seen, im so glad that i chose to contact...Read more
This is by far the worst compny to ever do business with. I purchased my car 4 months ago and set up automatic draft 4 months ago; i have to call every month because they never take my money out, and then i have to have a arguing match before they take my payment....Read more
The staff was very rude and seemed as they had no interest in doing business with minority business owners. They deal different with certain dealers based on color and creed. I worked for other dealers as a sales manager and general manager and A.C.C., had certain...Read more