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So pissed that Auto Action in Arizona sold my account to these people. I was in good standing, never a late payment with Auto Action, they sell my account to these people and nothing but trouble and horrible experience since day one. They give you NO room for error,...
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Anonymous

Anonymous So what YOU are wailing about are the consequences YOU turn on because YOU don't pay YOUR bills on time! People who pay their bills on time never hear from bill collectors. ...

Anonymous

Anonymous I have to say I've been with them for at least six months and I have not had a problem I make payments on time and I don't get harassed and I get friendly service this is com...

Ive had a loan with these clowns for 4 years and now the vehicle which is a 2004 is having major mechanical issues and has it since I bought it 4 years ago.. I got copies of all the work orders and work I had done and still they were only willing to do 75% of what I...
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Anonymous

Anonymous What kind of *** would agree to 23% interest on ANYTHING?!? Don't get me wrong. I know the answer. You couldn't get a real auto loan. I hate people that willingly purchase gar...

1.0
I didn't like
  • Lack of customer service
  • Customer service
  • Really none professional
#944007
Reply to reviews
My car was totaled. The police officer advised me the quickest way to have my car evaluated is for me to have it towed to their yard which I did. I contacted their insurance, my insurance, and also American credit acceptance. A couple days later i received a called...
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1.0
I didn't like
  • Lied
  • Nonexistent customer service available
#943822
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Short Review for October 27, 2016, Pc_payment

#944643
Paying on a car for a year thats not drivable due for major repairs that needs to be done. Company refuses to do a settlement for fraction of whats owe on the blance. Instead of helping they still wants to account to be paid in full. I'm stuck paying two car notes. Lucky next month will be my last..live and you learn.
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American Credit Acceptance Customer Care Review

#942976
1.0
This is the absolute worse place to ever get a car loan from. The customer service reps have no idea what they are doing and does not even try to resolve your issues. I urge anyone that's seeking an auto loan to not consider this place... Run at the very sight of them, I repeat do not take a loan from these people... They are complete crooks and very incompatant...
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Short Review for September 27, 2016, Pc_payment

#926441
1.0
These people had my bank account about to soon go into overdraft , all because of a mistake THEY made . I'm a loyal customer that pays my bill a week before usually! I'm highly upset .
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Short Review for August 27, 2016, Pc_payment

#908004
1.0
How about after paying 550 amonth for truck that would spit the gas back out of tank at me I decided to give the truck back cuz dealer kept promising to fix it but instead of fixing it they went out of business after almost 7yrs they keep putting this debt on my credit like I just opened it!!
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I became late on my loan with them and now my car has been repossessed. Since it's the weekend their office is closed. Is there anything I can do to get the car back? If I am able to get it back will they make me pay the loan off or just the back payments? I now have...
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Anonymous

Anonymous Hi what happened, did you get your car back?

Anonymous

Anonymous Hey, all you have to do is pay everything you owe to bring your account current plus repossession fees, oh and also the tow fees. Good luck

On the American Credit Acceptance website it instructs customers to contact them via their 800 number if they want to ask about getting their due date changed. It states that the status of the account will be taken into consideration when making the decision. I have...
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American Credit Acceptance Auto Loan Review
I need help my place to live just ran out currently paying extra money in and out of hotels exhausting my funds i need to be pushed back I can make an payment on the September 29 but that will only go toward the interest not the principal please can you pushed back the...
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My payment amount due went up over $30 right after I contacted the BBB over some late charges they refused to completely reverse as a one time courtesy. Sounds kind of sketchy right? On top of that, there's no explanation of this additional $30 dollar charge anywhere...
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Anonymous

Anonymous I totally agree

Anonymous

Anonymous Just like all the others...you're here to wail and whine because of the consequences of being a late payer. All these consequences you don't like were brought on 100% by YOU!...

the staff was very friendly and understanding i spoke with several staff members and they all went out and beyond to help me. i was very pleased with the results.altho i didnt expect such understanding do to the ratings i had seen, im so glad that i chose to contact...
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3.3
I liked
  • Were there for me when i needed them
#898612
Reply to reviews
This is by far the worst compny to ever do business with. I purchased my car 4 months ago and set up automatic draft 4 months ago; i have to call every month because they never take my money out, and then i have to have a arguing match before they take my payment....
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Anonymous

Anonymous Yaaaaa I sent in payments by money order & all they keep doing is calling nagging saying they didn't get it & want to report the vehicle & EVERY FRIGGING TIME they ALWAYS end ...

The staff was very rude and seemed as they had no interest in doing business with minority business owners. They deal different with certain dealers based on color and creed. I worked for other dealers as a sales manager and general manager and A.C.C., had certain...
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I didn't like
  • Becouse they are rude and disrepict you
  • Service
#859651
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