Had several minor problems initially which the dealer took about 6 months to repair. The dealer didn't get 2 repaired correctly. Contacted decatur service got an appointment problems corrected. One dealer said would take 40 hrs to repair service center did job in 3...Read more
At the Factory Again!! Just met with Customer Service manager..Brand New coach Diamond edition..Coach Bottoms Out Now have to go to Frieghtliner..can't fix it here..sit for Days waiting in line our second trip with NEW coach..getting re-dos on some things .. One is a...Read more
This company has no sense of costumer service! I have used them several times as they had a deal with my company. If you have 50 to an hour to wait and dont mind dealing with them not showing up to take you to the airport, call them! I have had to drive my self 3 times...Read more
From day 1: While traveling, the coach gets to roughly 90 degrees inside. The air blowing is cold but yet it is hot in the coach. Has to be an air leak because there is also dirt swirling inside the coach. We were told by the salesman @ Alvarado TX (Tony) that there...Read more
I didn't like
- Customer service
I sill have a problem with diesel fumes inside and outside of our 2011 American Eagle Coach. It was returned to us Thursday PM. We were really excited because we did not sell any diesel for the first time since we purchased it Oct. 15, 2010. We left for Talladega...Read more
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