American Chairs Reviews
589 CLAIMED LOSSES
2 TOTAL REVIEWS
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Ruined My Vintage Formica Table
I ordered now legs for my vintage red formica table. When I received them I didn't notice the bag with screws in the box. Emailed them and asked what size screws I needed. He told me they were in box which they were. I placed table upside down as instructed and put legs on. When I turned table upright I saw the tips of all 16 screws had pierced the formica. I emailed them and he said to call to discuss. He just pretty much told me I should have known better. My table was like the kind he sells and nothing on info said it may be different size screws. So I have new legs for a nice damaged table. Very unhappy. They should also include shorter screws and state all tables are not same thickness. Never use them again.
Reason of review
Damaged or defective
American Chairs Inc., Very Poor customer service
I ordered a dining table online on Sept 12, 2012, it took 6 weeks to deliver table, when I received table, it was not wrapped in bubble wrap to protect it from shock or being bumped. The table is Formica with chrome around sides. Table was loose in a card board box which was crated, but didn't protect table from being bumped around in box, needless to say I had to drill holes for the legs, was not sure proper placement, no instructions in box, nothing. When I called got answering machine, so I did the best I could assembling this table. I flipped the table over and found that the formica had a split by the chrome edge. Needles to say I am stuck with a split table, they say it was my fault. That's not what I am pissed about, the guy on the phone, American Chairs Inc. out of Chicago Ill. was very rude,horrible and a bully, I will never do business with this company again and will not recommend to anyone.
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