Bad Business

Don't buy from these folks they are a rip off bunch . They manipulate the order and once you give them your Credit Card info they won't let you cancel the order . Also made me wait for a lens for months telling me lies and never delivered . Buyer beware the charge on your card will come from overseas and allows for no remedy in Country ! Bad Bad Business .It's almost impossible to get them on the phone , then they put you on hold and make you wait .
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ID
#757016 Review #757016 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Cons
  • Do not recommend at all
Reason of review
Problem with delivery

American Camera Company online . Totally negative review

Don't buy from this company ! I was pacing an order and the were very deceitful gave me the wrong price and when I tried to answer would not let me cancel the very next day when I realized they placed the order incorrect . They then placed the charge with the credit card anyway and told me right out they got their money already and didn't care . Even though I called the credit card Company to inform them it was cancelled they still processed the charge as well . the camera came two weeks later and kept leading me on for two months on top for the lens they promised me . The company charge was from abroad , I believe England . The service is horrible , the help rude , they leave you on hold for 15 minutes at a time . Bad Bad experience with these folks , don't buy anything from them , you'll regret it
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ID
#749927 Review #749927 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Cons
  • Did not like at all
Reason of review
Order processing issue
Loss
$649

Don't order from American Camera Company.

I ordered a Nikon d3300 for 305.00 the next day we received a call saying that it didn't come with a battery and that I would have to pay an extra 90$ for the battery then they went on trying to sell me a case and a tripod and I politely declined. with that being said I canceled the order and minutes later we received a call from the credit card company saying that we placed an order for 305.00 but they were trying to really charge 450.00 we quickly disputed the charge. Do not order from them they are a SCAM!! They are trying rip people off and steal your money.
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ID
#736998 Review #736998 is a subjective opinion of poster.
Location
Vidor, Texas
Reason of review
Problems with payment

Review from Tarzana, California

Purchased olympus camera tg4 for $304.00 yesterday, sept 5,2015. They sell for standard $379.00 at reputable merchants. what a deal right? Then i receive "confirmation" email with number to call to verify order. Turns out they "tell" me which battery i want to buy because it doesn't come with one for only additional $40 with a charger. Luckily I say no,and he makes me sound like i'm the ***. Cancelled order,called credit card company to make sure order won't/didn't process. I opt to pay $379.00 at reputable company.
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ID
#695163 Review #695163 is a subjective opinion of poster.
Location
Tarzana, California
Reason of review
Order processing issue
New Reviewer

American Camera Company -- Do Not Buy From Them!

I ordered a Lumix FZ200 camera from this company because the price was lower on a Google search. After ordering, I received a call from them telling me the camera didn't include a battery and the cost of a battery was about $40. I didn't like it but I said fine, give me the battery. Two weeks later, I hadn't heard a thing from them, so I started e-mailing questions about shipping and got nothing back. Then a few more e-mails and I finally got one generic response that was not specific to my camera, something like a form letter. That's when it occurred to me that this was a scam or at the very least terrible service. There's no phone number available on the website or the receipt. I contacted my credit card company and disputed the charge. It's been five weeks now and I finally received a shipping confirmation today. Of course, I've already bought the camera elsewhere, so now I have to go back and deal with this again. Ridiculous.
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2 comments
#1049291

Total bait and switch scam.

http://americancameracompany.com/index.php?id_cms=3&controller=cms

Quote:

NOTE : We do carry US and NON US products, everything we carry is import unless otherwise stated, please ask a sales representative for assistance if looking for a US Model product.

PLEASE NOTE : THE REASON Americancameracompany IS ABLE TO SELL PRODUCTS AT A LOWER PRICE IS BECAUSE WE ARE A WHOLESALE COMPANY AND EVERYTHING IS IMPORTED FROM OVERSEAS. IMPORT MODELS STILL CARRY WARRANTIES HOWEVER THEY ARE NOT COVERED IN THE USA. ANY PRODUCT THAT INDICATES THAT IT COMES WITH A USA WARRANTY IS WARRANTIED THROUGH HTTP://Americancameracompany.COM/.

Please Note: Pictures are for illustration Purposes Only.

#1023437

I was just looking on their website for a new camera because their price was lower, but wouldnt find any details such as what they include. I did see a number to call but also read their agreement that they are not retail package and do not include manufacture warranty. UGH..I guess it is a good thing I checked to see if they have any bad reviews online.

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ID
#687490 Review #687490 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$400
Preferred solution
Full refund

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