New Reviewer

They are not legit

TERRIBLE! I rec'd a medical bill from ER for $7000 and ABC Health Group claims it was out of network. It was an emergency situation whereby I thought I was having a stroke! The ER also treated it as such. ABC is denying payment, paying only $200, due to out of network! HELP!

User's recommendation: do not use.

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ID
#3805507 Review #3805507 is a subjective opinion of poster.
Location
Jamestown, New York
Loss
$7000
Preferred solution
Full refund
New Reviewer

Your benefits are up front and understandable - The discounts you are supposed to receive from going to an in network( PHCS) doctor are HIDDEN LOCKED IMPOSSIBLE TO GET

I have paid $1200 a month for ABC / Us Health Group for over two years. We have used it for lab work, but today we needed to use it to get a CT Scan. We went to an "in house" provider that covers PHCS so we are supposed to get a "Discount" in addition to the benefit. The benefit is listed as $150 - simple and straight forward. The discount is a convoluted nightmare to try and figure out. I called US health group and the could not help me. They send me to PHCS who has the contract with the clinic. They could not give me any information although I had the clinic name and the code for the CT. I finally merged the clinic's head billing lady into the call. PHCS wouldn't give the discounted amount to her either - although she gave the EIN number of the clinic and a bunch of credentials . They said a written letter with letterhead from the office had to be sent to them in order to get the discounted amount. Sooooooooo I decided to go to another clinic and just pay cash because at this point I was so mad I couldn't even take it.
View full review
ID
#1511398 Review #1511398 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500

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