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American Bank

American Bank

www.americanbank.com
What is your customer experience with American Bank?

American Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

American Bank has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations read "Ok" and "BEWARE". American Bank reviews highlight problems with billing and customer service and a reported high price level.

Positive Feedback

Few interactions noted; some tellers previously handled large deposits without issue.

Negative Feedback / Risk Areas

  • Multiple customers report unresolved billing issues and missing refunds, including a double charge of $206.
  • Complaints include frozen accounts after a bad check and failure to file a dispute for an $1800 charge.
  • Reports of poor customer service and staff hostility.
  • These are common American Bank customer complaints affecting trust and account continuity.

Key Takeaways for Future Customers

  • Expect to verify billing and monitor refunds closely and escalate disputes early.
  • Document interactions if you need to file a dispute or address customer service problems.
  • Consider alternatives if sensitive to billing errors, dispute handling, or high fees.
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Anonymous
map-marker Boston, Massachusetts

Transaction

Havent received back the 206$ which was charged double. It was to be only one transaction to NALA . You shifted from 28th to another date but the refund of 206$ its not there yet

User's recommendation: Ok

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Richard S Rai

Got a check my bank says is no good

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RECEIVED a check from a pension and my bank said its no good and they froze my acct. NOW MY BANK IS CLOSING MY ACCT A TERMINATING OUR RELATIONSHIP FOREVER!! American bank must be a fraud bank

Loss:
$33

Preferred solution: Full refund

User's recommendation: BEWARE

View full review
Armanii Ltn

American Bank corpus christi

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AI Highlights
  • Disputed $1800 Amazon charge; item not received; dispute denied.
  • User alleges rude behavior by Irene Garcia and trouble closing account.

i had an amazon transaction to dispute for 1800 dollars the item was charged but i did not receive it and i could not even get them file a dispute on it they are lazy to say the least they told me to contact amazon well i did that first they told me to just dispute the charge because the seller was not an amazon seller now so basically after complain ect. a just ended up losing my 1800 dollars i never did get them to file the dispute *** irene garcia wouldn't even close the account the day i was denied the right to dispute this transaction , i stated a was going to complain about this online line and she thought it was funny and said she didnt care so here i am . i have only went into the bank a few times only to deposit checks for thousands of dollars thats it , my banking record is perfect and had never even disputed anything before this attempt and this is how i was treated :

they are very rude same woman treated me very poorly 4 times until i just decided to make her close my account the third time i had a problem with this woman she would not close my account , other tellers ive never had a problem with just the one mexican woman corporate said her name is : irene garcia i think she hates whites and it shows , this time she would not deposit a check because it said affordable wind turbines on it , when they have in the past , the evil rude mexican woman and the manager her friend were laughing about it in there little side office at the time , while another teller said she remembers the last time the teller had given me trouble , my parents closed there account there as well they didnt like the way they were treated either , every time ive been in this bank there is hardly any customers this is probably why !

American Bank - Home - Business

https://www.americanbank.com/

Loss:
$1800
Cons:
  • Lazy and racist
  • Evil
  • Are rude

Preferred solution: Full refund

View full review

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