Cathy S Yyk

Paid money no product!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered and paid $100.00 for 2 bags never received them they are impossible to contact!
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Reason of review:
Order processing issue
Nellie P Hkg

Ordered a bag, never received

The same thing happened to me. I paid $100 for a handbag I never received. This company should be held accountable for taking customers' money and not filling the order. Can you imagine how much they have taken from folks? I'm mad, too.
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Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Full refund

Judi o
map-marker Mauldin, South Carolina

Unfulfilled order #1506

I have been waiting since October 6, 2018 for my order to arrive. I only receive automatic replies to my emails re this order. All promise a followup in 48 hours. No followup has EVER been received. I ordered two bags for roughly $100. One was grey and one a light blue. The order confirmation was very quick but that's as far as customer service went. I am a very unhappy customer! I have been unable to find a phone number to call so if anyone has that and has had success, please comment! I'd also like to find information to file complaints to the BBB, E commerce, etc. so again, if you have any of that information, please share it.
View full review
Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Having the same issue----I ordered two bags back in September....I got a message saying that their ability to ship was seriously hampered by the storm that had struck the Carolinas back in September, but that once they were up and running, I could expect to receive my bags. I e-mailed them in late November and got a similar response....then I got word that they were "at nearly 100%" operating....and here we are, January 19th, and I still don't have my purchase.

Dr C Xcw
map-marker Karmiel, Hatsafon

Products not arrived

A month and a half ago I paid for two bags and received an answer from the American Bag Outlet saying that they would deal with my purchase. The bags have not arrived and I have been in contact with the company twice by email only to receive an email to say that they would contact me in 48 hours. Needless to say that I am still waiting. I have tried to contact them by phone and by another email address that I found on their site. The phone seems to be engaged or disconnected and the email I sent came back saying the address does not exist. Though the company is advertised online, I am wondering whether it is a scam and they do not exist.
View full review
Loss:
$99
Reason of review:
Problem with delivery

Preferred solution: Full refund

2 comments
Guest

Also happened to me. What's going on?

Guest

Same thing happened to me!

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Mar 7, 2022

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David Afremov
David Afremov

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