Skip to content
  • Login
American Auto Transport

American Auto Transport

american-auto-transport.com
What is your customer experience with American Auto Transport?

American Auto Transport Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • American Auto Transport has 1.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Melissa.
    Cons: Poor customer service, Roger.

  • Recent recommendations regarding this business are as follows: "Stay the *** away still now I’m finding for my money and it’s 12 days later after I paid them they disappeared with my cash".

View full overview ›
Jabato S

Fraud

This company American auto transport they are worst in the transportation business. Fraudulent is their best skills

View full review
Loss:
$150
Pros:
  • Melissa
Cons:
  • Roger

Preferred solution: Apology

User's recommendation: Stay the *** away still now I’m finding for my money and it’s 12 days later after I paid them they disappeared with my cash

Braxtyn Vry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hawaii County, Hawaii

CAR TRANSPORT

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 28, 2015

The Corporate Office is located in Fort Lauderdale, FL

Original review Nov 28, 2015

Quote you one price and sends you another

Pressure to get booking

No consistency in the way they do business

Once money is received for deposit very little contact

Does not follow up with delivery time frames- had to contact them.

POOR CUSTOMER SERVICE - Certain staff members are not helpful and will try to be assertive with you regarding the basic issues

I will not utilize this company in the future and make sure you view their BBB complaints as well as complaints from customers.

View full review
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Trever Kpl
map-marker Miami, Florida

American Auto Transport Inc. (IL) will waste your time - stay away

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am so disappointed of American Auto Transport (IL) - 1001 Ogden Ave., Suite 202, Downers Grove, Illinois 60515.

At first, the communication with their agent - Samuel, via mail, regarding shipping my car was fast, but once they gave me a price and taking my approval and all of my info as a reply, I've waited for 2 weeks for their booking answer, but nothing happened. I then turned to another company and booked quite fast, which took them 2 days at all.

Stay away from this bogus company and don't waste your time and nerves. They are even using outlook, instead of their own mail server... what a serious brand...

View full review
Reason of review:
Poor customer service

Preferred solution: Don't waste the time of their potential customers

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article