Jabato S


This company American auto transport they are worst in the transportation business. Fraudulent is their best skills
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  • Melissa
  • Roger

Preferred solution: Apology

User's recommendation: Stay the *** away still now I’m finding for my money and it’s 12 days later after I paid them they disappeared with my cash

Braxtyn Vry

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Verified Reviewer
| map-marker Hawaii County, Hawaii


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Updated by user Nov 28, 2015

The Corporate Office is located in Fort Lauderdale, FL

Original review Nov 28, 2015
Quote you one price and sends you another Pressure to get booking No consistency in the way they do business Once money is received for deposit very little contact Does not follow up with delivery time frames- had to contact them. POOR CUSTOMER SERVICE - Certain staff members are not helpful and will try to be assertive with you regarding the basic issues I will not utilize this company in the future and make sure you view their BBB complaints as well as complaints from customers.
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  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Trever Kpl
map-marker Miami, Florida

American Auto Transport Inc. (IL) will waste your time - stay away

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I am so disappointed of American Auto Transport (IL) - 1001 Ogden Ave., Suite 202, Downers Grove, Illinois 60515. At first, the communication with their agent - Samuel, via mail, regarding shipping my car was fast, but once they gave me a price and taking my approval and all of my info as a reply, I've waited for 2 weeks for their booking answer, but nothing happened. I then turned to another company and booked quite fast, which took them 2 days at all. Stay away from this bogus company and don't waste your time and nerves. They are even using outlook, instead of their own mail server... what a serious brand...
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Reason of review:
Poor customer service

Preferred solution: Don't waste the time of their potential customers

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