New Reviewer

Beware

I have some issues with this company. Their sales rep cam out and conducted a walk though of an existing alarm system in my residence. The previous owner had been using them and I, the new home owner, was interested in having the system powered up and converted into my name. They are trying to charge me almost $600 now for a "System Upgrade" due to items they could not rectify during the installation. This is a HUGE shock never mind the HUGE cost increase to correct an already existing system. I am really disturbed and feel like I am being taken advantage of. These items that you now want to upgrade should have been noticed at the time of walk through.
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ID
#1792788 Review #1792788 is a subjective opinion of poster.
Service
American Alarm Company Installation
Cons
  • Not what they promised
Preferred solution
Let the company propose a solution
New Reviewer

American Alarm Company

Hi, Does anyone know what is going on with American Alarm Company? I called all of their contacts number and they are out of service. I paid over $1000 for a 3 years service though Monitronics and now Monitronics said they they cannot monitor my alarm service anymore. Monitronics claims that American Alarm went into a contract default. If you know anything about this please let others know. I made a mistake of paying upfront for the alarm service. I wonder what will happen now if American Alarm Company is out of business. Does anyone have any idea? Please advice me of what to do. I appreciate it very much
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2 comments
#704789

well i am in cleveland and the company was sold to guardian alarm out of mich and all of there accounts and equipment was bought but they are going back and then suing old customers to get money what a shame they are criminally doing this im getting a lawyer

#149282

Which American Alarm Company are you referring to? There are different locations and offices under different management. What is the address and phone number of the one you have a complaint with?

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ID
#180830 Review #180830 is a subjective opinion of poster.
Location
Richardson, Texas

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