Manufacturer: American Airlines Category: Flights Clear all filters (1 of 1 reviews match)
WORST EXPERIENCE WITH CUSTOMER SERVICE EVER!!! We were on Flight 750 from Philadelphia to Brussels on May 15th. American Airlines cancelled the flight without notifying us. My husband purchased his ticket and paid for a preferred seat. I was using advantage miles. Because of my using advantage miles I could only be routed through Madrid not London where we would have arrived at 11:00am instead of 2:35 Pm when originally we were to arrive at...
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Anonymous You apparently chose the Advantage Travel, right? There are limitations on mileage bought tickets. We all know that. The question I have is why were you two so irresponsibl...

I didn't like
  • Treatment and rebooking when canceled
  • Customer service when flight cancelled
  • Treatment and delays