Anonymous
map-marker West Valley City, Utah

American Air Duct Cleaning Service Review from West Valley City, Utah

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I cancelled my appointment after being rescheduled twice. The first reschedule was for 2 weeks..

Ok, things happen. We can wait. The 2nd reschedule was for over a month at which point I lost my patience. I called to express my displeasure and check for any sooner availability.

The "receptionist" was curt, put off and rude before I was even able to begin the conversation. I'm very sorry to have put her out.. I hope when she works as a waitress in the near future after this terrible company goes under.. That somebody stiffs her on a tip!

Choke and die american air ducts.. I hate your face.

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Reason of review:
Poor customer service
Anonymous
map-marker Los Angeles, California

American Air Duct Cleaning Service Review

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Charged my 90 year old granny 60 dollars to come over and spray the old filter. New ones are super cheap.

Wont stop calling her after i told them she has a little dementia. I seriously will go in there and f@$k stuff up if it doesn't stop.

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Reason of review:
Poor customer service
Anonymous

Company ignores Do Not Call Requests

This company called me FOUR TIMES on 1/15/15, even though I asked them not to call me again every time they called. Then they called me AGAIN the following day. I again told them to put me on their Do Not Call list and not to call me again.

They are trying to tell me that my furnace needs to be serviced again. They have NEVER serviced my furnace, nor have they done any work at my house. I am complaining to the FCC re the Do Not Call violations.

I would never do any business with someone who is as scammy as these people.

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Reason of review:
Poor customer service
goosecat
map-marker Boulder, Colorado

Did not do anything and charged me a lot

American Air Duct Cleaning came to our house a year ago and charged $350 for air duct and furnace cleaning. We had to change our furnace filters every FIVE weeks last winter - they were FILTHY.

We had another company come in yesterday for the same work - they took before and after photos, and indeed nothing had been done a year ago! There were little bouncy balls and things inside the ducts!!

Today I called "American Air Duct Cleaning" who now says they are "Fine Air Duct Cleaning" - the operator did not know anything about "American Air Duct Cleaning" - and told me they are BBB accredited. I cannot find them on BBB. This company is a total scam. Don't use them!!!

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Akylah Prc
map-marker Westminster, Colorado

American Air Duct Cleaning Inc. in Colorado ripoff

After being led to believe the services we needed would cost roughly $120-$150, our bill totaled $400. Coming home to this outrageously overinflated price clearly didn't sit too well with me. It only got worse when I inspected the "work" done. The technician who showed up used *our* last filter in the furnace and installed it improperly. He spoke broken English and couldn't properly explain to my girlfriend what the charges were on the bill. She asked him to show her how to light the fireplace (which he just "cleaned") and he had no idea.

I called the company and expressed my displeasure. The person I spoke with was very nonchalant about it and more than likely hears these complaints on a routine basis. She was of no help.

STAY AWAY from this company. Spend a little more on a company without all the coupons and discounts....it'll probably end up costing less when you're done!

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3 comments
Guest

Oh no!! This company is on their way to my house now.

I researched companies and since I never found any reviews on this company I went with them. Now 10 minutes before they come I see 5 bad reviews. Ughhhhh!! At least I am prepared.

They are charging 80 dollars for a whole house carpet cleaning. I am going to make sure they don't leave with more than that. We are eventually ripping all the carpet out, so I wanted something really cheap!

I will let everyone know how it went. Ughhhh

Guest

I'd talk to a lawyer. Get your money!

Don't let a company like this take advantage of you...and get the word out.

The more people know, the less people will get ripped off. Companies like this shouldn't be in business and it's our duty as consumers to take care of this.

Guest

I recently quit that job working for them I worked for monster vac and have been properly trained. This company is a joke and to top it off he won't pay me now.

He says he is going to give me half of what he owes me and is taking the rest because I lost him business. What do I do about that can any one help me please!

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