American Advisors Group
American Advisors Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Advisors Group has a 2.7 star rating based on 2 customer reviews and consumers are mostly neutral; American Advisors Group reviews mention customer service concerns and response delays.
Key Takeaways for Future Customers
- Expect mixed feedback on customer service when researching American Advisors Group reviews.
- Ask about licensing and state coverage up front for reverse mortgage or property inquiries.
- Confirm communication preferences to avoid missed calls.
Negative Feedback / Risk Areas
- Phone unanswered and delayed responses causing insurance cancellation risks.
- Reports of rude or dismissive representatives and unclear staff identification.
Positive Feedback
Few reviews; neutral sentiment with no positive details provided in the latest feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Advisors Group has a 2.7 star rating based on 2 customer reviews and consumers are mostly neutral; American Advisors Group reviews mention customer service concerns and response delays.
Key Takeaways for Future Customers
- Expect mixed feedback on customer service when researching American Advisors Group reviews.
- Ask about licensing and state coverage up front for reverse mortgage or property inquiries.
- Confirm communication preferences to avoid missed calls.
Negative Feedback / Risk Areas
- Phone unanswered and delayed responses causing insurance cancellation risks.
- Reports of rude or dismissive representatives and unclear staff identification.
Positive Feedback
Few reviews; neutral sentiment with no positive details provided in the latest feedback.
Turn one complaint into a collective action
Flood ins payment
They didnt answer my phone call!!! I need to talk to someone because the ins co is canceling my policy.
Covina, California
Resolved: Rude and arrogant
- - Do not deal with Steve.
- - He would not share my full name and said he is not a stenographer.
- - He offered to give my number to a licensed friend.
i just wanted others to know about rude rep. and to use caution as u cannot find a customer service contact anywhere online to complain to.
DO NOT DEAL WITH STEVE. J Had to have my first/last name but didn't give me his.
I was giving info. he said whoa I am not a stenographer slow down?? Ok, then I stated question was regarding reverse on property planned on purchasing out of state and that he probably wasn't licensed there. He said that's a huge assumption.
Ok, strike #2. He finally allowed me to ask my questions as I had stated I know things change, but I know basics as am retired loan officer. He then said well, I will give your number to my friend who is licensed in that state??? Couldnt pass it up so I said gee guess I was correct and didnt assume you are not licensed in that state.
Whoa did I get a word salad tongue lashing ending in you did make a huge assumption. I just said have a good day I shall be moving on.
- Cannot even find customer service info online
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