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America First Credit Union

America First Credit Union Reviews

www.americafirst.com
What is your customer experience with America First Credit Union?

America First Credit Union Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

America First Credit Union reviews show a 2.0 star rating from 2 reviews with mostly dissatisfied customers. Reviewers highlight billing and privacy and data security concerns, poor customer service, website problems, and high price level; some advise never open an account.

Key Takeaways for Future Customers

  • Expect customer complaints about account management and membership access.
  • Watch for billing issues and refund or payment credit delays.
  • Verify identity and documentation carefully before opening an account.

Negative Feedback / Risk Areas

  • Repeated reports of unreturned calls and unresolved disputes.
  • Allegations of account closures and verification problems.
  • Poor customer service and website support.

Positive Feedback

Few positive comments; reviewers prioritized billing practices and privacy safeguards when evaluating the credit union.

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Media from reviews

America First Credit Union - Discrimination towards widowed senior Citizens
America First Credit Union - Discrimination towards widowed senior Citizens - Image 2
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Marlin Rhz

They stole from me and lied about it

did not give me credit for a loan payment, wont return a phone call, they hide behind custormer who have no have no authority to solve any problem

User's recommendation: never go there

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Dave A Aij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To help me make sure I made a change in my account. properly

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The Lady that was helping me hung up on me. I just asked her if she could look into my account and make sure I had deleted monthly transfers from my account.

User's recommendation: Asure those helping their customers Know how to help them.

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Karan B Wmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination towards widowed senior Citizens

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AI Highlights
  • - The company closed my mother's account after one month.
  • - Verification issues; Chex and credit check performed.
  • - Documents were submitted before opening.
America First Credit Union - Discrimination towards widowed senior Citizens
America First Credit Union - Discrimination towards widowed senior Citizens - Image 2
Updated by user Feb 27, 2021

They closed my mothers account after opening for 1 month for no reason out of anger.

Original review Feb 27, 2021

This company closed my mother account after been open for 1 month stating we cannot verify your identity. They did a Chex system and credit report.

All state and federal documents were submitted before account was opened.

After the son wanted to become a joint owner.

The management got upset and closed mothers account for no reason. See letters uploaded for review.

Loss:
$5

Preferred solution: Renew my mothers savings account and apologize

User's recommendation: DONT open an account with América First credit union

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