Dave A Aij

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Verified Reviewer
| map-marker Salt Lake City, Utah

To help me make sure I made a change in my account. properly

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The Lady that was helping me hung up on me. I just asked her if she could look into my account and make sure I had deleted monthly transfers from my account.
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User's recommendation: Asure those helping their customers Know how to help them.

Karan B Wmr

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Verified Reviewer

Discrimination towards widowed senior Citizens

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America First Credit Union - Discrimination towards widowed senior Citizens
America First Credit Union - Discrimination towards widowed senior Citizens - Image 2
Updated by user Feb 27, 2021

They closed my mothers account after opening for 1 month for no reason out of anger.

Original review Feb 27, 2021
This company closed my mother account after been open for 1 month stating we cannot verify your identity. They did a Chex system and credit report. All state and federal documents were submitted before account was opened. After the son wanted to become a joint owner. The management got upset and closed mothers account for no reason. See letters uploaded for review.
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Loss:
$5

Preferred solution: Renew my mothers savings account and apologize

User's recommendation: DONT open an account with América First credit union

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