Ambit Energy
Ambit Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ambit Energy has 2.3 star rating based on 111 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Service, Saving money, Savings.
Cons: Customer service, Poor customer service relations, That they are thieves.Recent recommendations regarding this business are as follows: "Call me asap", "Run away from this company", "Absolutely not", "No I don't recommend and will never use them again", "No I do not recommend Ambit to anyone else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ambit Energy has 2.3 star rating based on 111 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Service, Saving money, Savings.
Cons: Customer service, Poor customer service relations, That they are thieves.Recent recommendations regarding this business are as follows: "Call me asap", "Run away from this company", "Absolutely not", "No I don't recommend and will never use them again", "No I do not recommend Ambit to anyone else".
Most users ask Ambit Energy for the refund as a solution to their issues.
Review authors value the most Website and Reliability. Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Big problem
User's recommendation: Call me asap
Lights off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of Common Sense and Unprofessional Business practices..
2 calls to resolve the issue. Both times the Service Rep agreed that the termination fee should not have been charged twice and 1 would be credited.
My online balance showed 0.00 and then I get a collections notice for $276.49.
Called Ambit again. I was told that the...
I contacted Oncor and they submitted a form to Ambit for us to be put back with them. We were put back with Ambit and I requested that the $250.00 termination fee be credited. On Feb 19th, 2021 we had another Inadvertent Loss! At this point I did not want to deal with Ambit any longer.
We were charged ANOTHER $250.00 Termination Fee. I called Ambit again, they reviewed and agreed that I should not have been charged twice. We were told the final balance amount to pay less the $250.00 fee. We paid the bill and I thought we had washed our hands from Ambit.
Now they have turned us over to collections for the $250.00 plus int. Idiots!!RububR
- No pros only cons
- Customer service
- Incompetent
Preferred solution: Full refund
User's recommendation: Run away from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHORRIBLE
Preferred solution: just want to make sure everyone knows how horrible you are Ambit
User's recommendation: Absolutely not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust got new bill
Have heard nothing from Ambit. They don't care as long as they get their money.
Hasn't
But what's funny is the rolling didn't happen much and we found out after the fact some areas close to us never lost their electric. We were without electric which means no heat for hours and hours at a time. When It's colder ( 25 deg) in house than outside that's a problem. Anyway to the bill.
This bill should have been so low I would have to stoop to read it, but it was only $12 lower than the last bill. What the heck? I think they're trying to make up for all the service they lost during the storm, but guys this isn't the way to do it. I was expecting way under a $100, but no.
I'm not going to stand for this. Oncor either. $40+ delivery charge? Delivering what?
We froze for 4-5 days due to the off again, on again lack of power. Guess it's time to hit Abbott up on how they're charging people after this hellacious storm
- I dont know of any
- Misleading
- High prices
Preferred solution: Price reduction
User's recommendation: Check other companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPromised to be a low cost provider, what a joke!
- No pros only cons
Preferred solution: Price reduction
User's recommendation: No I don't recommend and will never use them again
Derstand her. My bill is very high. $242.96 This after going almost 4 days with very
- No pros
- Continually getting higher
- Price 6 x higher
Preferred solution: Price reduction
User's recommendation: No I do not recommend Ambit to anyone else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot a bill and never had service with them
- Being on hold two hours and counting
- Horrible pymnt system and
- Poor customer service relations
Preferred solution: Let the company propose a solution
User's recommendation: Don't even submit application, the worst company in the world.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNotice to shut off electricity after 8 years of being customer
- Cold customer service staff
- Misleading
Preferred solution: Let the company propose a solution
User's recommendation: Do not do business with this company
Have no idea who this company is
User's recommendation: complain if you experienced something similar; this is fraud.
Loss of power during a pandemic
Preferred solution: I will look for another company.
User's recommendation: I have nothing for you....
Bad Service
Preferred solution: Price reduction
User's recommendation: Just Don’t
The power was turn off doing covert 19
Preferred solution: Full refund
Havent recived my check my name timothy baker
Preferred solution: My pay
Low electricity rates
User's recommendation: Compare rates with Ambit Energy vs your provider.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy electricity is off and I paid my bill
- Service
Preferred solution: Full refund
About
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Ambit Energy is a leading energy company that was established in 2006 by Jere Thompson, Jr. and Chris Chambless. The company specializes in electricity and natural gas reselling predominantly to small business and residential customers. It serves the residents of New York, Texas, Pennsylvania, Maryland, and Illinois except Lake County. Ambit Energy is considered to be the first according to the Inc. magazine's list of Inc. 500. It also takes the 31 place in in the list of the largest direct sales organizations in the world. The company has strong marketing business approach and employee mare than 70,000 agents for recruiting.
Ambit Energy is ranked 138 out of 1541 in Utility category
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Yeah, but did you pay it on time? Look, most people who come home and find the juice off assume it's a power outage.
They don't say @#$3 like my bill was paid. So tell us, how far behind were you before you decided to make the power company a priority?
Go ahead and say it, people like you always do. "You must work for them.'