Ambassador Cruise Line
Ambassador Cruise Line Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ambassador Cruise Line has 3.8 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Staff on board ship first class.
Cons: Try speaking to someone after you have booked a cruise.Recent recommendations regarding this business are as follows: "Be careful this company doesn’t care".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ambassador Cruise Line has 3.8 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Staff on board ship first class.
Cons: Try speaking to someone after you have booked a cruise.Recent recommendations regarding this business are as follows: "Be careful this company doesn’t care".
Review authors value the most Number of Destinations and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Price
We booked a Christmas cruise on board Ambience on the 6th of January 2025. We were told this was an existing customer special price of £3248 for a sea view cabin.
Online, you are quoting a balcony cabin for £2309. Does this mean if we ask for an upgrade, we will get £941 return for being overcharged?
- R. Beales
- Staff on board ship first class
- Try speaking to someone after you have booked a cruise
Preferred solution: After seeing the price quoted on line we would like an upgrade to balcony s
Norway, Maine
Im applying for z post of barwaiter
I already start my career since 2016 i start in z ship of mv magellan,marco polo. Astoria. Olympia celeystal hwever i like t start a new career in z Ambassador cruise ship tks fr a kindly reply.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Cancellation of our cruise
I am disgusted that you can at the last minute shatter our dreams and let other people sail instead of honouring your contract with us.
Not only have we paid for all the extra outgoings that a holiday demands you have not offered anything other than our money back which does not begin to be regarded as a reasonable reward for our dissatisfaction.
My husband has Parkinsons and dementia our insurance costs are enormous with no chance to accept a longer cruise and within hours the Brazil cruises were sold out.
His conditions are progressive so who knows if we can ever consider this holiday another year on.
Today customers are not considered,nor seems to us that fair play is a part of any business decisions.
Your company is in very low esteem with everyone who was expecting to have a great experience,as quoted in advertisements.
Instead we are home alone cooking shopping and feeling overwhelmed by our disappointment,when we thought we would be looked after and have some fun at this time in our life,late seventies.
I wish you all a very similar Christmas
But you probably dont have any remorse,its just so easy to say sorry and get on with taking other people for a ride
Yours sincerely
Mrs Susan Frost
User's recommendation: Be careful this company doesn’t care
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So you had two tickets and a room then they took it away?
We were booked on a cruise for 5 weeks to the Caribbean.The sister ship is damaged and undergoing repairs.Ambassador cruises decided to bump us off our boat and take passengers due to sail on other cruises at the same time. The e mail to inform us arrived on Thursday lunchtime we should have sailed on Monday 11th,December as we live in Cornwall our journey would have started on the Saturday 9th.So no more than hours before.
Still very upset and cross for reasons already discussed. Thanks for your interest in our situation