Not told of change of actors

Bought tickets to see Young Frankenstein with Ross Noble who then left his role a week prior to our seeing show. We only were going to see him. No mention of change when bought tickets.
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ID
#1191368 Review #1191368 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Changed seating and collection method

After tickets being booked for 5 months, within a week of the show Amazon sent an email changing the location and the category of seating and requested I pick up the tickets rather than having them sent through the post. Their only claim was that this was due to unforeseen circumstances. Unforeseen at the Royal Albert hall??!!! Don’t think so. A disgrace!!!!!
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ID
#1165353 Review #1165353 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Amazon Ticket sales-shocking & double charging bewarned

Amazon Ticket sales. Also called Amazon Local. Dreadful. Had a technical issue which they completely deny. 2 charges for a single pair of tickets. Refused refund despite calling with 5 mins of receiving email confirmation. Admitted it was odd as same seats all located to both purchases. Call centres in India with hopeless English. UK office again refused refund and referred to them being Amazon branded "ticket touts". Wrong as under distance selling rules automatic right to refund. Furthermore went to HSBC to cancel second payment, and the same had happened to a member of staff there and he said was not the only customer who'd had issues with Amazon payments in the last week. Really sorry but avoid Amazon, particularly the concert ticket sales part. Generally I find HMV cheaper, better and nicer to deal with when buying records. Edit
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2 comments
#2257303

(866)459-**** websites associated with the number are all fraud !

#1427039

Exactly the same here. Just been on the phone requesting refund on one pair of tickets as have paid for two, possibly in error, but i think it was a technical issue with the website. Am waiting on a call back from a manager, however, am not feeling optimistic, having read reams of negative comments.

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ID
#1128224 Review #1128224 is a subjective opinion of poster.
Reason of review
Poor customer service

Amazon Tickets And Events Website Review

Rubbish. Only had option of buying one ticket on all dates tried. ***.
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ID
#944642 Review #944642 is a subjective opinion of poster.
Location
Huntingdon, Cambridgeshire

Paintball Tickets Review

I just had the worsr experince with amazon events we purchased ticket for paintball on groupon and when we tried to make a booking some lady from abroad who couldn t even speak english didnt even know what we are talking about.my boyfriend spent 30 minutes nearly 40 pounds on his phone still no answer we have been transfer to 3 other people who either didnt know what we was talking about.i am so pissed off
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ID
#487314 Review #487314 is a subjective opinion of poster.
Location
Liverpool, England
New Reviewer

Sent tickets I had cancelled

I was looking at tickets on line for the Lion KIng when I saw what they cost I hit cancel and they billed me anyhow. Told me to late todo anything that tickets were shipped on 04/15/2012 I received e-mail they were sent 4/17/2011 they lied about everything a rip off company. The people were rude tickets are too high can get them cheaper thru the Fox theatre in St Louis MO. Stopped payment but sisn't so anygood still going to send them to me anyhow. Preice was 254.00 could get them for 184.00 why would I buy tickets up in the balcony and Fox doesn't guantee to honor them
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ID
#313046 Review #313046 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$258

Amozon tickets.com gives out your credit card info.

I recently ordered tickets to a concert from them (ridiculously over-priced) and only bought them since the concert is from a group that gets together only occasionaly and are very special to my wife. Well ,I never give out my credit card info. and do absolutly no other finacial transactions online so as not to put myself at risk. Anyway ,I CALLED Amazon tickets and spoke to one of their reps.and handled the whole transaction on a land-line. They gave my info to a company in Florida w/this #1-86*-379-****. Google this # and see what a nightmare this becomes. I have not done any other transactions w/the credit card since. I would highly recommend against using this company.
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ID
#271537 Review #271537 is a subjective opinion of poster.
Location
Huntington, New York

Rip off - 3 tickets service fee- $120

I purchased 3 tickets to chow Wicked at he Fox. Went to Ticketmaster. Ticketmaster did not have 3 good ones for when I wanted to go. So I went to the official Wicked site and found 3 together on the 4th row in center orchestra section. The price shown was $216 each. When I went thru to put in order, They show an overpriced service charge of $39 each. Then i had to select either a $15 or $25 delivery charge. I received the pkg today with a printed invoice - which could have been emailed and another charge of $63 for tax. I basically bought another ticket [ $208 in fees] - i will never recommend this company. Ticket master is expensive but not a rip off!
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ID
#263757 Review #263757 is a subjective opinion of poster.
Location
Atlanta, Georgia