Amazon Mexico Reviews

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phone account email order details birth locking parents checkout verification
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New Reviewer

Refund not received

Their website indicates they paid me a refund, but I have yet to receive it. When will I receive it? And is there a way to contact these guys? I find nothing whatsoever, no phone, no email, nothing!
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ID
#3087548 Review #3087548 is a subjective opinion of poster.
Loss
$1499
Preferred solution
Full refund

Insane!

It's as if a 3 year old took control of Amazon Mexico! I can not log in and there is no way to contact. They want you to solve a puzzle that makes no sense, there is no way to solve anything.
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ID
#3076524 Review #3076524 is a subjective opinion of poster.
Location
Singapore, Singapore
New Reviewer

Fraudulent charges on my account

There are four different charges on my credit card that originated 3 in Mexico City have one and Sciudad. I wish to speak to someone about these charges with help to fill out a police report. I can be reached at 609-741-****. My name is Elizabeth Buonopane. Thank you for your time. If there are no phone numbers available I can be reached by text or email which is buonopane0@***l dot-com. I prefer you reach me by text but I can intern reach you by email if there's no phones available. But I prefer you reach me by text.
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ID
#3066290 Review #3066290 is a subjective opinion of poster.
Loss
$65
Preferred solution
Police report to be filled out. I want to find out who did this and to stop them
New Reviewer

*** Checkout

The idea of the account locking and having to wait 24 hours for someone to get back to you especially when you have opted to pay extra for the prompt shipping and delivery is ridiculous. I now recall why Ive never completed a transaction using Amazon. Account always going through some verification hurdles. They must need my birth certificate, my social, my parents citizenship details and maiden names along with my childs fathers date of birth. I will be closing the account since it is useless.

User's recommendation: I will recommend EBay.

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ID
#2640085 Review #2640085 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Did not use abusive language
  • Checkout verifications are a pain in the arse
Preferred solution
Close the account

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Verified Reviewer
New Reviewer

Impossible to phone them

I know where a lost order is and I want to tell them, but they think they do

User's recommendation: if there is a problem not covered by the automated system, it is impossible to them.

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ID
#2375390 Review #2375390 is a subjective opinion of poster.

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