Amazfit
Amazfit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazfit has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied due to slow customer service and lack of replacement charging adaptor availability.
Key Takeaways for Future Customers
- Read Amazfit reviews to weigh a great watch against frequent customer service delays.
- Expect difficulties obtaining a standalone charging adaptor and limited support for replacements.
- Be aware reports cite poor response times for help and concerns about discounts and special offers.
Negative Feedback / Risk Areas
- Amazfit customer complaints center on long holds and slow problem resolution from customer service.
- Customers report no separate sales of charging adaptor, leaving devices unusable if lost.
- Reviews note high price level combined with limited support and trouble obtaining refunds or replacements.
Positive Feedback
Users say the watch itself is great despite service and accessory issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazfit has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied due to slow customer service and lack of replacement charging adaptor availability.
Key Takeaways for Future Customers
- Read Amazfit reviews to weigh a great watch against frequent customer service delays.
- Expect difficulties obtaining a standalone charging adaptor and limited support for replacements.
- Be aware reports cite poor response times for help and concerns about discounts and special offers.
Negative Feedback / Risk Areas
- Amazfit customer complaints center on long holds and slow problem resolution from customer service.
- Customers report no separate sales of charging adaptor, leaving devices unusable if lost.
- Reviews note high price level combined with limited support and trouble obtaining refunds or replacements.
Positive Feedback
Users say the watch itself is great despite service and accessory issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
King George, Virginia
Slow difficult customer service.. takes too long to solve a problem
could not sync with app.. called over three times,, on hold for over 30 minutes each time. Finally reached service rep who solved the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lorton, Virginia
Resolved: Zero customer support all morning
Solved the log in issue. Be persistent..customer service will eventually answer your question.
Respond to request for help
I have been on hold three times in exces of 30 minutes each time ..resolving my issue can not be that hard
- Lots of capability
- Very poor customer service
Preferred solution: Resolve the problem
User's recommendation: Better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Missing charging adaptor
- - Moved, can’t find the charging adaptor.
- - Amazfit doesn’t sell charging adaptors.
- - Ordered Amazon chargers; none charge the watch.
I recently moved house and can't find my charging adaptor. I contacted amazfit and they don't sell them separately.
They claim they have none in stock. So now I have a $400 paperweight because I can't charge my watch.
I have ordered 4 different chargers off Amazon however none charge my watch. Beyond disappointed.
- Great watch
- Company do not sell charging adaptor separately
Preferred solution: Full refund
User's recommendation: Don't buy amazfit watches. Customer service is crap.
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