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Update by user Dec 24, 2021

Company fixed the issue and I have been provided with discount on future orders.

Original review posted by user Nov 23, 2021
I had a 4 day land package before my Cruise on the Bordeaux in France. I am a Canadian and there was another one on board that I had casually met before on a cruise. I noticed the first day she was in a walker and could not handle it well. I decided to mention this to...
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Resolved
ID
#3092080 Review #3092080 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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Mask requirements

Based on the new mask guidelines just emailed Today (11/13/21), can you please tell me if a KN95 mask that filters out 95% of particles, is acceptable? If not, what exactly constitutes a medical grade mask?? Thank you Diane Siranovic
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ID
#3064271 Review #3064271 is a subjective opinion of poster.
Location
Elmhurst, Illinois
Preferred solution
Answer on mask requirements

Let customers know that AMA customer service is lacking

We booked our two person boat trip in April of 2021, for a trip in August/September 2022, Prague to Paris. Booking was through AAA. Exactly as I had booked with AMA. We wanted to fly Delta, out of Portland, Oregon, to Amsterdam, then to Prague. We waited for Deltas flights to open. We tried to book our flight a week after they opened, but were told no AMA Seats were avail able, though there are business class open. Thanks AMA, for supporting your returning customers. We will remember when be consider booking another.

User's recommendation: Know your options and benefits before booking.

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ID
#2994941 Review #2994941 is a subjective opinion of poster.
Location
Battle Ground, Washington
Pros
  • On-water services excellent
Cons
  • Reservation customer service

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