Dave A Tix

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| map-marker Middletown, Connecticut

Contracted AM-PM ROOFING SEPTEMBER 2022 NEW ROOF SHINGLES, REPLACE ANY DAMAGED ROOF MATERIALS, AND INSTALL NEW 50 YEAR LEAK PROOF SHINGLES. STRIP OLD ROOF SHINGLES AND INSTALL NEW SHINGLES. UPON INSPE

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Updated by user Feb 05, 2023

Neighbor has video servellance showing Paul cleaning sideing day extra material picked up!!

Updated by user Feb 05, 2023

Filed complaint BBB Paul Dube replied "Steve was happy with the work we did, so much so that he paid for the job in full. I am not sure what Steve used to clean his siding and I am not aware of any scuff marks as we had protected all of the walls with plywood.

Thank you Steve but I am not replacing 100 year old siding that was old and damaged before we started". Thought Paul being a builder would be knowledgable in cleaning 40 year old siding, result not the case yellow siding still stained.

Complaint BBB now closed and placed on BBB for consumer review. At this time complaint filed with CT Dept of Comsumer Protection.

Original review Jan 06, 2023
Contracted AM-PM ROOFING SEPTEMBER 2022 NEW ROOF SHINGLES, REPLACE ANY DAMAGED ROOF MATERIALS, AND INSTALL NEW 50 YEAR LEAK PROOF SHINGLES. STRIP OLD ROOF SHINGLES AND INSTALL NEW SHINGLES. UPON INSPECTION OF EXTERIOR OF HOUSE YELLOW SIDING HAD STREAKS OF BLACK FROM ROOF MATERIAL. WHEN PAUL DUBE CAME 10/04/2022 TO INSPECT JOB AND PAYMENT I INFORMED PAUL OF SITUATION. PAUL THEN WENT TO TRUCK AND HAD QUART CAN WITHOUT A LABLE AND PROCEDED TO CLEAN ALL STREAKS ON SIDING ON 4 EXTERIOR WALLS AND 2 GARAGE WALLS, HANGING ROOFING MATERIALS (ROOFING DEBRIS, ROOFING NAILS, BETWEEN GUTTER AND FACIA). AT THAT TIME CLEANED SPOTS SHOWED STAINING, WAITED FOR A COUPLE RAINS THINKNG STAINS WOULD WASH OFF! NOT. STAINS DIDN'T CHANGE STILL NOTICEABLE. TALKED TO PAUL I ASKED WHAT HE USED TO CLEAN SPOTS HE SAID " I DON'T REMEMBER" HIS RESPONSE WAS USE MAJIC ERASER THAT TAKES ANYTHING OFF. I WENT TO WALMART PURCHASED MAJIC ERASER TRIED ONE SPOT AND STAIN JUST SAT THERE, NO CHANGE. CALLED AND SENT EMAIL TO PAUL AND NEVER RECEIVED A REPLY. THEN HAD A RAINSTORM APPROX. 12/22/2022 AND NOTICED WATER RUNNING DOWN INTEIOR WALL COMMON TO GARAGE AND HOUSE. CALLED PAUL LEFT EMAIL. WILLIAM (203917****) FROM AM-PM SHOWED UP 12/24/22 USED MY LADDER INSPECTED ROOF REMOVED SIDING, RUINED SIDING SAID HE NEEDED TO REPLACE FLASHING, WILLIAM ALSO NEEDED OTHER MATERIAL SO HE USED MY FELT I HAD IN OVERHEAD IN GARAGE TO LINE WALL UNDER RUINED SIDING. WILLIAM SAID HE WOULD RETURN FOLLOWING WEDNESDAY (12/28/2022) TO REPLACE SIDING OVER GARAGE, STILL WAITING. WILLIAM ALSO TRIED TO CLEAN STAINS WITH HIS MAJIC ERASER NO CHANGE, WILLIAM SAID " I WILL ASK PAUL WHAT HE USED" NO COMMUNICATION FROM AM-PM NEEDS TO TAKE RESPONSIBILITY CLEAN AND/OR REPLACE SIDINGS DAMAGED. PAID PAUL DUBE $10900.00 Filed Complaint BBB
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Preferred solution: Clean stains created by Paul Dube, if stains can't be removed then damaged siding created by (AMPM Roofing) Paul Dube replaced

User's recommendation: Make sure all work completed before paying, no integrity.

Anonymous

This Site is a total scam

I am the owner of AM-PM Roofing, There is one fake review about a missed appointment. In order for me to write a response to the phony review; I have to pay a fee , fill out a form, and become a member. The BBB, Home advisor and google all have great reviews, This site is fake reviews probably given by my upset competitors or this "pissed consumer site" what a scam! I have to write a hundred words in order for this explanation to be accepted. This explanation will probably be deleted. Look, these people don't even know how to count. I have at least one hundred fifteen words in this box and it still is requiring more words, there is a caption at the bottom of this dialog box that says "More details is too short (minimum is 100 words)" What a joke!
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Lynnett Qls
map-marker Wallingford, Connecticut

AM PM roofing Middletown CT very unprofessional

I called AM PM to evaluate my roof on Friday, they made an appointment for the following Tuesday between 10am and 11am. The following Tuesday I called at 10am got their answering machine, left a message to confirm the appointment and never received a reply. I called again at 11:05 am got the answering machine again, only this time the mailbox was full and they weren't taking any messages. I finally found their 1-866 number and finally got someone. He told me he wouldn't be able to come over for at least a couple more hours. They made an appointment never showed up and didn't even call me to tell me they would be 2 hrs late. I had to find that out for myself. If this is how they run their business, I don't want anything to do with them. They are very unprofessional.
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