New Reviewer

Always fresh containers ripoff

i ordered one set, they charged me for two. I have tried calling them, the c.s. number is no good. i tried 3 x's u can't call anyone.they don't have an authorization page or confirm or anything. just all of a sudden it told me i owe $75.78 are they crazy. they charged me for two set at $35.00 shipping. I have been trying to reach someone and can't. Something fishy about a bad c.s number.My bank told me since they didn't have confirmation page i can cancel even w/ my debit card the bank will cancel,when it shows up.(don't know if i believe that) peggy
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ID
#193840 Review #193840 is a subjective opinion of poster.
Location
Wilmington, Delaware
New Reviewer

Promised a refund of $33.89 for check order #00061517R

Sent check #625, 10-30-09 for $33.89 for two sets of Always Fresh Containers. Called in November 09 often and each time I was told items were on BO. Called 12/15/09 and told customer service to cancel my check order. They gave me refund order number #00061517R for a check to be sent. On 12/30/09 and 1/15/10, I was told that a refund check had been sent on 12/24/09. Have never received refund. Called 1-80*-983-**** number IS NO LONGER IN SERVICE. Turned over to BBB in CA.
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ID
#172628 Review #172628 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Shipping was $22.95

When I called to purchase, they pushed me to purchase one day shipping. I insisted they send it the cheapest way possible. I sell on ebay and nothing this small cost 23 dollars to ship. Do not trust this company. They are totally dishonest. I am calling my credit card for a complete refund and returning their junk. I am totally pissed and will never order from this company again. I forgot to check the reviews before ordering. A costly mistake and a reminder to always check the reviews. A relief to find others on line with the same problem.
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8 comments
#341943

All of the complaints are about shipping costs or other monetary problems. What I'd like to hear about is how long do these containers actually keep foods fresh.

Do

the really keep some foods fresh for 50 days?.

I've seen one reviews that says the containers keeps food only as fresh as any other container. Please give me feedback about this.

#148591

:sigh I feel bad for all who got ripped off but yes , I too have had to learn the hard way..Wait til it comes to your local store then buy...of course these are shipping scams when they say two for one...just stop payment at your bank and learn your lesson....but while learning, yes it is very frustrating.

#120031

Yep the shipping is a ripoff. Do the math.

If you bought the 19.95 set and got one free, but then you have 18.00 in shipping (regular ground) round it out at 38.00 + tax at 3.50 (this is what I got charged) total of 41.40....Dummy me didn't do the math because if I went to Walgreen and bout a set of 5 containers with lids it would be 9.99 ea. times that by 4 = 40.00. I would save 2.00 buying it at a local store and then getting it instantly. I recieved only one set so far and it's been 2 months.

I talked to a rep 2 weeks ago who assured me she would look uop my account and call me back (the number I got was 1-86*-***-****. I never got a c/b. Now I just called again and they tried to pull that c/b on me. I said no way.

They did that the last time and they never called. She assured me she would do it personally her name was alui Tosner and the direct number is 1-21*-***-**** ext 10 so we;ll see what happens now. If not a callback, I will disoute the charges and then call the Attorney general for the state they are repusenting. So remember peeps.

Buy it locally. You buy 4 sets at your local drugstore or wgereever as seen on tv products sell and you will save 2.00 and get it instantly.

Good luck tina

#115529

feels like i ordered this *** six months ago, waited and waited, never got anything, called and spoke to an Eric, he was nice enough but i caved and would allow them to redeem themselves, they charged me again, still no product four weeks later, phone # disconnected, anybody got a number , they will not respond by email, thanks for listening!

#112740

On 8-5-09 I ordered the containers on the website and was told I would get 2

for the price of one plus the shipping fee.

I did recieve one set that was not the one on the site and it was broken, so

they sent me a new one.

When I asked why I did not get the 2nd set, they said I would have to pay

another $8.95, so I did on 9-28-09.

I called 2 times asking where my 2nd set was and they said they sent it. Since

I did not recieve the set they would send me another. When I called the next

time they said they would send this set, since they say I had paid the

shipping, THEY DID NOT SEND IT.

When I tried calling today, Feb 8, 2010, the number no longer exist.

So I am going to do a charge back or a dispute at my earlist convenience for my

money back, unless they send me the other set.

this is a scam

#97094

I'm sorry to hear your experiences! But it would be in your best interests to buy from a secondary seller of these products- You'll save money in the long run with shipping costs - plus you may even get it cheaper than you would directly from the Manufacturer - Even some of the second dairy sellers offer free shipping and you get it a heck of a lot faster than buying it direct - Hope this helps!!!

OOOOO plus you don't get those sales pressureing you to upgrade or pay for next day shipping -Much better shopping experienceL)

#77823

Mulch, she agreed to the cheapest shipping possible, which was NOT overnight shipping, and they charged her $22.95 in shipping for $22.00 worth of green tupperware which ships for $5.00. It's a shipping scam.

And it's spelled "reneging." Yes, *I* am an immature brat, unlike the poster, and a little more mature than you. Nah nah nah naaah nah!

#76953

Wait you agreed on your own free will to the conditions mentioned and then you are renigging on the deal? What kind of a immature brat are you?

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ID
#158492 Review #158492 is a subjective opinion of poster.
Location
Ashburn, Virginia

Chg'd me 2x, won't refund

I ordered the Always Fresh Containers from their website www.alwaysfreshcontainers.com. If you buy one set, you get a second set free. I was charged $28.94 twice and after more than a dozen phone calls and emails since Aug 7, I STILL cannot get them to refund my second charge of $28.94. I actually finally got a "supervisor" last week who said they would refund, but she said "i'll call you back in 24-48 hours" which she never did. I keep getting people w hispanic or asian accents and they don't understand what I'm telling them, or they are ordered to say, "I apologize Ms.... and then proceeds to tell you your order w/out listening to me. If you email alwaysfresh@***.info, then you get an email that says do not respond to this email, someone from CS will contact you within 24-48 hours. HORRIBLE CUSTOMER SERVICE ! I still haven't received my refund.
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8 comments
#444622

Never did get my order placed February 1, 2010 but as I said before they cashed my check.

For your information Mr. rick tobas that you wrote on January 5, 2010 - FYI - mistakes happen all the time, take a chill pill.

Would you take a chill pill if you were ripped off Mr. Rick Tobas. I doubt it.

#110343

:? I sent a check on 10/30/09 in the amount of $33.89 by priority mail.

They kindly cashed my check and promised me that I would get my two orders plus the free ones bu Christmas. I called on 11/15 and asked them again if I was going to get by Christmas and was told yes. On 12/15 I called again and told them to cancel my order and they gave me a refund order number. Called on 12/30 and asked them about my refund they said it was sent out on 12/24 and give it 4 weeks.

I called today, 2/1 and the phone number 800-983-**** has been disconnected and no longer in service.

For Christmas I found the very same containers at Dollar General for $10.00.

I bought 12 for my Christmas gifts.

I do believe we all need to contact the Better Business Bureau and report this company. I am whether anyone else does or not.

#101345

company made good on the mistake they did with me. I got a full refund back. :)

FYI - mistakes happen all the time, take

a chill pill.

#85239

I bought a 10 piece set at Wal-Mart for $9.98. Yes folks, that is $19.96 for two sets if you want to get another set for FREE!! No, Wal-Mart did not charge any shipping!!

#78974

call credit card company they will take care of it and reverse the charge.

#75966

You made effort to get refund from company, now just call the credit card company you used & THEY will send a form to reverse your charge. They will contact the vendor.

This has worked MANY times for me. Best of luck.

#74944

Same thing here, I love the chargeback feature ALL credit cards have.

#72565

Had same experience with this company. Placed order for 20 pc.

set and received 10 pc. set. Charged $21.95 for shipping which was exorbitant, to say the least.

Called about missing 10 pc and was told they would send missing 10 pc set for an additional $8.95. Also, food placed in containers spoiled at same rate as regular containers.

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ID
#156685 Review #156685 is a subjective opinion of poster.
Location
Madison, Wisconsin

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