Always 4 you moving and storage scam artists
We were quoted $400 for a 5 hour move but before they would unload the truck they wanted $1957 in cash for supplies they claimed they used. All that was use was packing tape and bubble wrap and it was only for a few items. This was an absolute scam worse then I have ever even seen on TV. I was forced to call the police only to be told that it was a civil matter. The Police said this kind of thing happens al the time and it should be illegal but that they would not be able to help us. I was forced to go to the bank and get the cash or they were going to drive off with our stuff in it. I did call this David at the office and he said to call the claim dept in the morning and see what they could do. I explained to him that our claim was the over charge and he just laughed and hung up on me. I am now forced to go through the court process which will take forever. I have researched this Company only to find out that they do this all the time. This fraudulent moving Company has to be shut down before they steal from anyone else.
Laguna Hills, California
Totally Ripped off
Everyone needs to be aware of this company! They are total scam artists, liars and absolute crooks. They guaranteed us one rate with "no hidden charges" and then after a 3 hour move tapped on over $1,000 in extra charges such as tape and bubble wrap, which was specifically told to us was included. All together they only had to wrap a bedroom set and dining room table. It was a small two-bedroom condo! For that, they charged us over $1,000 in supplies! The whole move took less than 3 hours but we were charged the 3 hour minimum, which was told to us and was fine. They also did not speak any English, leaving us unable to explain to them to be more careful as they continued to damage our furniture. We called David and their main office, who is supposedly a "supervisor", to complain but he just kept telling us to take it up with his claims department and continued to hang up on us. To this day, we still have not received a return call or one dime back for the outrageous charges of over $1,400 in total. Again, this was only a 2 bedroom condo! This company hides behind two different moving company names and has various addresses in Los Angeles, as well as toll free numbers. Half of them I've found to be disconnected. We have reported them to the Public Utility Commission, and were told that they are currently being investigated.
Dana Point, California
ABSOLUTE CROOKS, DO NOT TRUST THEM!Always 4 U Moving and Storage, Inc., located at 259 E. 157th St., Gardena, CA 90248. 1-87*-496-****.We spoke to David regarding our two-bedroom move and we both agreed it should take around 3 hours. He explained they had a 3 hour minimum, which we agreed on at $79/hr. for 3 movers. He also told us that there were no gimmicks or surprises or add-ons whatsoever with the flat rate he quoted. He went on to say that the bubble wrap, tape and blankets were all included. Not only did he verbally tell us this by phone on three separate occasions (since we were shopping prices) but he also sent it to me exactly as stated by e-mail and left a voice mail message on our voicemail stating the same. The driver showed up an hour late, at which time they literally ripped our plasma TV off the wall, breaking the brackets and the nuts and bolts flew across the living room in front of my entire family. Then they continued to chip and scratch our dining table, coffee table, and our entire master bedroom set, as they dragged it out the door, banging the walls and stairs along the way. They had absolutely no idea what they were doing, and obviously hired their two helpers off the street being that they didn’t speak a word of English and did not blanket a single item. I had tried over and over again to get them to stop breaking our belongings, but communication was close to impossible. The whole ordeal took 2 hours and was a complete nightmare with most of our belongings thrashed. When they got to our new location 15 minutes away to unload the truck, he demanded a credit card before they would unload. We told them we were paying cash, as was agreed with David at their home office. They said it was just for security to make sure after they unloaded that the funds would be available but that nothing would be charged. The whole move took 3 hours and 15 minutes and should’ve been under $300 total. When I went to pay the driver cash, he told me my credit card had already been charged and to take it up with David at their home office. I asked him for a receipt of what was charged and he said he would get me one from the truck. As my entire family sat their waiting in our living room surrounded by our damaged belongings, we heard the truck scream out the driveway. I raced outside only to see the truck driving down the street. We all knew at that time that we had just been scammed and immediately called the bank, only to find out that our credit card had been charged over $1,500, on top of the $100 deposit that was given to them two weeks prior! When we called David at the home office to discuss this, he basically laughed and then yelled at us and told us to call his claims department on Monday morning. We were forced to file a police report as well as a fraud claim at our bank. We are currently filing a civil lawsuit against this company. Please be aware that Always 4 U Moving and Storage are total thieves and blatantly lie and steal from you right to your face and in my case in front of my entire family as well! Not to mention they nearly destroyed most of our belongings in the process.
Laguna Niguel, California
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