New Reviewer

*** LORDS

WRONG VIN NUMBER TO MY CAR!!! SO UNPROFESSIONAL AND MY 4 WHEEL DRIVE WAS BUSTED. DONT EVER COME HERE OR TRUST THESE PEOPLE. THEY ARE SCANDALOUS.
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ID
#1056007 Review #1056007 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Alvarez Auto Sales - Car Review

Update by user Feb 05, 2017

They lied about vehicle and about my deposit. They said the deposit was fully refundable immediately, but they are holding it for a few days now.

They said the vehicle was certified to not need any major repairs. It needs an engine rebuild. Also one of the guys was very rude and condescending about getting my deposit back and about my price range for a vehicle, saying you only get cars that need repairs for that price.

But the salesman had guaranteed it didn't need any. There was also zero transmission fluid in it and we drove it like that!

Original review posted by user Feb 04, 2017
Alvarez Auto Sales should be ashamed of themselves! They tried to sell me a vehicle that will need an engine rebuild for my financially challenged pregnant daughter and her babies because it was inexpensive. They lied and are holding my deposit till Monday. They also just said for that price you only get a fixer upper, but last night they said it was certified to not have any major problems. Don't trust these guys and don't buy the Mercury Villager!
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ID
#1002770 Review #1002770 is a subjective opinion of poster.
Reason of review
Bad quality

About

Alvarez Auto Sales Privacy Policy
To read more: https://alvarezautosales.com/privacy-policy
Summary

Alvarez Auto Sales is a large family-owned used car dealership. The company was founded in March 2013. Its headquarters is based in Kennewick, Washington, United States. There is one more location in Richmond, WA. Alvarez Auto Sales offers a wide selection of pre-owned and certified vehicles of most makes and models. There are Ford, Nissan, Toyota, GMC, Hyundai, and many more. The company financial department provides assistance in getting car loans for Washington residents only. A credit application can be completed online. Alvarez Auto Sales offers a referral program. There are also trade-in options. Customer assistance is provided by phone during normal business hours.

Alvarez Auto Sales reviews and complaints

Alvarez Auto Sales is ranked 1336 out of 4367 in Dealers category

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