Alto Music
Alto Music Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating based on 2 reviews; sentiment is mostly negative. Consumers report account login issues, promo code failures, order delays, and difficulty getting refunds.
Key Takeaways for Future Customers
- Check current stock and confirm shipping timelines before you order from Alto Music reviews.
- Expect slow responses for promo codes and resolve billing or refund issues via email or text.
Negative Feedback / Risk Areas
- Repeated Alto Music customer complaints about refunds, billing disputes, and poor customer service.
- Claims of orders shown as in stock but actually on backorder and refusal to cancel.
Positive Feedback
Reviewers value the store location and note low price levels compared with competitors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating based on 2 reviews; sentiment is mostly negative. Consumers report account login issues, promo code failures, order delays, and difficulty getting refunds.
Key Takeaways for Future Customers
- Check current stock and confirm shipping timelines before you order from Alto Music reviews.
- Expect slow responses for promo codes and resolve billing or refund issues via email or text.
Negative Feedback / Risk Areas
- Repeated Alto Music customer complaints about refunds, billing disputes, and poor customer service.
- Claims of orders shown as in stock but actually on backorder and refusal to cancel.
Positive Feedback
Reviewers value the store location and note low price levels compared with competitors.
You have to fight for your altobucks, website never honors code.
- Cannot login or place an order; promo codes aren’t honored and must be emailed or texted for a code, causing delays.
You have to fight for your altobucks, website never honors code. You will have to email and or text them to get promo code after a multiple day wait.
I currently can not even login to my account let alone place an order.
Will be taking all my business back to Sweetwater. Don't waste your time with these losers.
Preferred solution: To be able to login and place an order.
User's recommendation: Avoid at all costs!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefused to cancel order for out of stock item
- Instrument is listed as on order and back-ordered to late May/June.
- Financed a $2000 keyboard, cancellation refused, free amp and bag included.
I thought my experience with this company would be better, but it was not. I ordered an instrument from Alto music, and it was clearly listed in the advertisement that it was on order from the manufacturer, which meant to me that it could be ordered from them and sent to me because it was on stock.
There was nothing indicating it was not in stock at the time. I placed the order thinking I would be getting it soon. I then was informed that actually was not in stock and was on back order with the merchant till Late May/June. So now I had financed a keyboard for $2000.00 I would not have access to for 2 months, and payments coming up.
They had given me an amp and bag that they had thrown into the order and not charged because it was intended to be totally free. Also, Alto music credited me $1600 to my credit account, but $400 on the balance. I didn't want to pay for something I wasn't sure when I would receive.
I attempted to cancel the order, but Alto Music refused and suddenly tried to charge me for a free gear bag and amp that was previously free. Don't order anything from their website unless you are willing to get a run-around.
User's recommendation: Make the item is in stock before you order from them, or order from another store
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