Sarah M Dfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty claim

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 06, 2023

Altitude sports after back and forth emails, with huge delays and nobody being able to help over the phone, has finally accepted to refund me. They tried to offer altitude dollars but i wanted a refund or replacement.

They agreed to a refund and stated that they have sent me a return label. They didn’t.

I answered them requesting that they actually send one and it’s been over a week no reply. My issue has not been resolved

Original review Dec 07, 2022

Hi, I was asked to reply to an email with photos of the product. I immediately responded.

I emailed a second time and still no news. Its been over a week.

View full review
Pros:
  • Lots of variety
Cons:
  • Very poor customer service

Preferred solution: My jacket replaced.

User's recommendation: I recommend the store, unless you have a claim to make

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article