Caleigh Lan
map-marker Ottawa, Ontario

Altis Unprofessional + Excel HR = *** reps

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Nov 2015 I was trying to contact Altis about a position but the rep refused to tell me anything. I asked to talk to a different rep but the 'call dropped'. Called back to ask a different rep & the 'call dropped' again. Over the past week I called into different offices asking for a manager but were refused & hung up on. I finally got a manager & demanded they investigate. When I called back the day after they decided to do nothing & an agreement was made that we no longer have contact Dec 2016 Went in for an interview & their rep assumed my name which was totally wrong. When i showed them the name on my resume (which she was holding) she said 'Oh, I was reading it off the resume'. Dumb *** much? Feb/March 2017 Got a call from Excel HR about a position & while googling I found they are associated with Altis. I told the rep (Nicole) that I was going to pass the opportunity up b/c of their association. Lauren called me back 2 days later about a job (assuming it`s the same job) & I told her I was going to pass b/c of the association again...she was a huge ***. The Monday after 'Tori' the director called me (I didn`t ask for the last 2 to contact me at all) & left a vm. I left a message to have her & one of her bosses to contact me so I may share my grievances but they did a great job ducking me like they owed me money. I told Tori to contact me BEFORE 1pm b/c I had to get ready for work. I got a call from her 1:20 when I was headed out the door & told her to not call unless she has a boss with her on the phone. I got a call the next day from Kathryn the 'Owner' & told her I wanted both of them on the phone which I requested & eventually Tori was (for once) not picking her *** & came on the phone with Kathryn. I started describing my grievances & half the time they kept interrupting me & telling me I have mental issues & they don`t want to do business with me. I am not that surprised that the two companies are nasty in the same manner. Do Not Do business with either of these companies. I have contacted the other branches to have a talk with them to sort out their professionalism.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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