
Altima Telecom
4
TOTAL REVIEWS
Veronica H Qed
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Verified Reviewer |Because I am a pissed customer
I have been with this company since March 2023 and it is the worst service I have ever had. For starters when their representative contacted me he lied about the service I was paying for and I found out almost a month later that I was only getting 15mbps when he told me I was getting 40, so of course I had to pay more money per month than what he quoted so I could get the 40 mbps. I went through *** for the first month as my internet was dropping almost every hour. Finally while speaking to the 3rd technician he was the one who informed me of the 15 mbps. I did not receive any papers from the company as to my contract and I couldn't figure out why, then I found them...in my trash, now I can assure you if I am signing to a new company for anything I always print off emails I receive from them, so I was not the one who trashed them. Then I find out I am tied to this company for 2 years, unbelievable, I would never agree to this as I do tend to move quite a bit. Now my Netflix is not working properly, I try to bring up a show and I only get a blank screen, totally fed up with this company, might be time to contact CCTS.
Cons:
- Poor service
Preferred solution: I want them to do what they promised or let me out of my contract
User's recommendation: do not use this company

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |