I have been with this company since March 2023 and it is the worst service I have ever had. For starters when their representative contacted me he lied about the service I was paying for and I found out almost a month later that I was only getting 15mbps when he told me I was getting 40, so of course I had to pay more money per month than what he quoted so I could get the 40 mbps. I went through *** for the first month as my internet was dropping almost every hour. Finally while speaking to the 3rd technician he was the one who informed me of the 15 mbps. I did not receive any papers from the company as to my contract and I couldn't figure out why, then I found them...in my trash, now I can assure you if I am signing to a new company for anything I always print off emails I receive from them, so I was not the one who trashed them. Then I find out I am tied to this company for 2 years, unbelievable, I would never agree to this as I do tend to move quite a bit. Now my Netflix is not working properly, I try to bring up a show and I only get a blank screen, totally fed up with this company, might be time to contact CCTS.