Altes Sanitation
Altes Sanitation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altes Sanitation reviews reflect a 2.7 star rating from 2 customers; sentiment is mostly neutral with a medium price level, regular Friday pickups noted but recurring reliability, refund and billing problems and mixed customer service for trash service.
Key Takeaways for Future Customers
- Consider alternative trash services first and keep Altes Sanitation as a backup.
- Document missed pickups and request credits promptly if service is skipped.
- Expect to follow up multiple times for resolution from customer service.
Negative Feedback / Risk Areas
- Frequent missed pickups and delayed collections are common complaints.
- Dumpsters not fully emptied and trash left on the ground were reported.
- Customers report issues with refunds, billing disputes, and poor response to cancellation or exchange requests.
Positive Feedback
Scheduled pickups on Fridays are consistently listed as a service feature.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altes Sanitation reviews reflect a 2.7 star rating from 2 customers; sentiment is mostly neutral with a medium price level, regular Friday pickups noted but recurring reliability, refund and billing problems and mixed customer service for trash service.
Key Takeaways for Future Customers
- Consider alternative trash services first and keep Altes Sanitation as a backup.
- Document missed pickups and request credits promptly if service is skipped.
- Expect to follow up multiple times for resolution from customer service.
Negative Feedback / Risk Areas
- Frequent missed pickups and delayed collections are common complaints.
- Dumpsters not fully emptied and trash left on the ground were reported.
- Customers report issues with refunds, billing disputes, and poor response to cancellation or exchange requests.
Positive Feedback
Scheduled pickups on Fridays are consistently listed as a service feature.
Media from reviews
Turn one complaint into a collective action
Fort Smith, Arkansas
Lack of Service
- - Second time in two months they stopped servicing our company.
- - 1 1/2 weeks of daily calls to get what we paid for; on call 4, ticket for our address.
This is the 2nd time in about a 2 month span that they have stopped servicing our company. It took 1 1/2 weeks worth of phone calls daily to get them to do what we are paying them for.
This 2nd time we are on phone call number 4. We always get the same usual BS response "I'll get a ticket made for your address"...Hah, yeah right.
They aren't the only service in town. Why do we keep staying with them?
User's recommendation: Look at other providers. Make this company a last option.
Greenwood, Arkansas
No pickup
- - Trash pickup, usually Fridays, did not occur.
- - Credit for no service was denied; only if I hauled the trash and called for credit.
Our trash is usually picked up on Fridays, it was not. Called message said they would pick it up on Monday three days later.
No pickup called again told this time it would not be picked up until this coming Friday two weeks late.
I asked if we could get a week credit for no service I was told no. Only if I hauled the trash off myself and called back for a credit.
User's recommendation: Check out other trash services for the area
Lon Norris, Arkansas
Resolved: My trash was never picked up last week.
- - A representative promised pickup the next day, but there was a no-show.
- - Longtime customer hopes the issues are resolved.
Company fixed the issue and I have been provided with apology.
I called the company and a man told me he would pick up my trash the next day. He was a no show.
Ive been a customer for many, many years.
I dont want to Trash the company. I just hope they can get their issues resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Our trash container was not completely emptied left on its side with trash all over the ground.
- Pickups every friday
- Not picking up all trash
- Leaving container with trash in it
Preferred solution: Let the company propose a solution
User's recommendation: Check for other trash service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lon Norris, Arkansas
Not completely emptying dumpster
- - Dumpster not emptied for two Fridays, items inside, trash outside.
- - I called and sent photos.
- - We pay for service and expect it, and rating will follow.
The last two Fridays they have not completely emptied our dumpster, left items inside with the dumpster on it's side instead of upright also with trash on the ground outside the dumpster. I called and complained last Friday and I called and complained this Friday, I sent pictures last Friday also.
I don't know if the crew has a personal vendetta against us for complaining but this has got to stop.
We pay for a service and expect to receive it. I will rate the company once this problem is resolved.
- Does not empty dumpster
Preferred solution: Let the company propose a solution
User's recommendation: Report problems so something is done
Altes Sanitation Garbage Collection Review from Midland, Texas
- - Paid $238 to get the dumpster back and $50.90 per month.
- - Weekly dumps are expected; none in 2 weeks.
- - Previously, dumps were twice a month.
I recently paid $238 to get my dumpster back. I pay $50.90 a month and my trash is supposed to be dumped once a week.
Prior to the repo of my dumpster, it was only being dumped twice a month... Since I paid to get it back, 2 weeks have went by and it STILL HASN'T been emptied. If I'm getting only 1/2 the service, shouldn't I be paying for 1/2 the service?! This is ridiculous.
I don't care how empty or full it is, I pay for weekly dumps. I should not have to store my garbage.
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Same thing they did to me!