Unclaimed
Altes Sanitation Reviews
6
TOTAL REVIEWS
1
ISSUE RESOLVED
Altes Sanitation Reviews
Lack of Service
This is the 2nd time in about a 2 month span that they have stopped servicing our company. It took 1 1/2 weeks worth of phone calls daily to get them to do what we are paying them for. This 2nd time we are on phone call number 4. We always get the same usual BS response "I'll get a ticket made for your address"...Hah, yeah right. They aren't the only service in town. Why do we keep staying with them?
User's recommendation: Look at other providers. Make this company a last option.
ID
Location
Fort Smith, Arkansas
No pickup
Our trash is usually picked up on Fridays, it was not. Called message said they would pick it up on Monday three days later. No pickup called again told this time it would not be picked up until this coming Friday two weeks late. I asked if we could get a week credit for no service I was told no. Only if I hauled the trash off myself and called back for a credit.
User's recommendation: Check out other trash services for the area.
ID
Location
Greenwood, Arkansas
New Reviewer
Resolved: My trash was never picked up last week.
Update by user Oct 02, 2020
Company fixed the issue and I have been provided with apology.
Original review posted by user Oct 02, 2020
I called the company and a man told me he would pick up my trash the next day. He was a no show. Ive been a customer for many, many years. I dont want to Trash the company. I just hope they can get their issues resolved. Resolved
ID
Location
Lon Norris, Arkansas
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Verified Reviewer New ReviewerNot completely emptying dumpster
The last two Fridays they have not completely emptied our dumpster, left items inside with the dumpster on it's side instead of upright also with trash on the ground outside the dumpster. I called and complained last Friday and I called and complained this Friday, I sent pictures last Friday also. I don't know if the crew has a personal vendetta against us for complaining but this has got to stop. We pay for a service and expect to receive it. I will rate the company once this problem is resolved.
User's recommendation: Report problems so something is done.
ID
Location
Lon Norris, Arkansas
Cons
- Does not empty dumpster
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer