Alternative Pods
Alternative Pods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alternative Pods has 3.1 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Free sample, Quick delivery, Upgraded shipping.
Cons: Expired products, Poor customer service response, Shipping takes long.Recent recommendations regarding this business are as follows: "Customer service definitely needs improvement", "I recommend", "I recommend these guys!", "Alternativepods.com", "They took my money & never send my vapes".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Alternative Pods has 3.1 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Free sample, Quick delivery, Upgraded shipping.
Cons: Expired products, Poor customer service response, Shipping takes long.Recent recommendations regarding this business are as follows: "Customer service definitely needs improvement", "I recommend", "I recommend these guys!", "Alternativepods.com", "They took my money & never send my vapes".
Review authors value the most Diversity of Products or Services and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
May be operating under more than one name
I placed an order through a website called "POUCHEW" where they sell a variety of nicotine pouches. Wanting to try a different brand other than the ones you'd normally find in brick-and-mortar stores, I selected five containers of "QIT" in 3mg.
The business upgraded the shipping from standard to priority and even included a free container of Juice Head 6mg. This is about the nicest thing I have to say about them.
Immediately upon opening one of the containers, I noticed the pouches were completely dried up. Thinking I may have received just a single bad product, I tried another container. Then another.
Every can except for the wintergreen flavor and horrid Juice Head sample were a year over the manufacturer's date.
I tossed them out since they were pretty much unusable.
Since I couldn't find much about this company on Google, I did an address search which led me here. Seems like they may be operating under multiple names.
- Upgraded shipping
- Free sample
- Expired products
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective vapes
Both of these are defective. Liquid leaking and puddled in the bag. Emailed Alternative Pods pictures early this morning, called 3 times and a Google screening put me through to a number that just rang.
- 1st shipment came and valpes were great
- Shipping takes long
- Unable to contact for resolution of damaged vapes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colfax, Louisiana
Can't find order. Locate my package
No one answered the phone. My issue is not resolved. I need to locate my package please call me back
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerReceived vape that is malfunctioned
I received a vape that wont turn on or do anything even with turning on. I have emailed several times, tried calling several times and even sent a message on instagram but have not heard a response.
I need something to happen here to satisfy the order I made! Any place around here would have either refunded me or replaced the vape that is malfunctioned.
- Quick delivery
- Poor customer service response
Preferred solution: Full refund
User's recommendation: Customer service definitely needs improvement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust think they're great!
Nothing happened! I've been a customer for about a year never had any problems!
As you can see from my pic I've used them over and over! They're really great always gets me stuff right and in time!
Thanks guys!
Pam Frady
User's recommendation: I recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cullowhee, North Carolina
I love these guys!
I have been buying from these guys about a year now and I've never had any problems they always ship on time it's always what I order and their product is great! As you can see from my pic I have time of receipts!
Pamela Frady
Cullowhee NC 28723
Ps...
Keep up the good work guys! Thanks so much!!
User's recommendation: I recommend these guys!
Knoxville, Tennessee
Shocked @ all negative reviews
I've ordered many times from alternativepods.com not alternative_pods.com & customer service has always been awesome. I was unhappy with one purchase & they sent me a replacement.
Also ordered a vape & with in 24 hours the coil burnt up & they also quickly replaced it. Not even convince store do such!
Saving money makes me happy & the fact that they're just awesome makes purchasing from alternative pods even better! Sorry for those who have had a awful experience with them me myself they've been amazing!
User's recommendation: Alternativepods.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, California
Incomplete delivery
I have order 3 lost marys OS5000 vape acai berry storm ice flavors and only one i received i want to find out what happen to the other two please cause i already paid them thank you
User's recommendation: They took my money & never send my vapes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo NOT trust this company
Nothing has happened at all. BOTH sites remain silent, even as to ignoring my request of all data they have stored on me, per both Federal and Calif.
State law. Honest companies don't need to hide and simply ignore legal requests. Silence is golden, or at least it will turn $golden$ for me after I file complaints with both Federal and State agencies.
They won't be the first or last companies I've knocked down to size and made them wish they had simply complied with my requests. This 'gnat', as they obviously see their customers is really a fire-breathing dragon, a *fact* they will soon learn the hard way.Again, to all, something very fishy happened with them and you would be well-advised to steer very, very clear of both alternative-pods.com and alternativepods.com.
On 02/07/23 I received an email stating their site had been hacked and referring me to alternative-pods.com as their replacement site. Boith sites now appear online, with identical logos, layouts, etc and both are located in the Bensonville, IL area. I wrote to the original site, alternativepods.com regarding my account and order and they told me I didn't have an account with them, despite the fact they had already filled my order before the *** date. So, I checked the new site, alternative-pods.com and found my account and complete order history there.
Something wasn't right, so I contacted alternative-pods.com and asked that my account be deleted and, in accordance with the Privacy Act, they send me a copy of all info they had associated with my account. I received no response. I wrote them again, no response. I wrote a third time, still no response.
At the same time I kept getting daily unsolicited email ads from them, all of which violated the CAN-SPAM Act by not providing any "unsubscribe" info or links. So, I wrote them again, this time a CEASE AND DESIST to comply with my earlier requests and to stop the unsolicited ads. Again, total silence. Something very fishy occurred.
Two identical sites with the original site saying they had no account for me, despite my having ordered from them for years and the new site, which had all my private info, yet refuses to comply with or even acknowledge any of my requests. There is obviously a total mess there, and I would advise anyone to steer completely clear of both sites.
- Some scam appears to be in play
- Very fishy
User's recommendation: Do NOT trust either site
What you may not understand is that investigation showed that BOTH were being operated out of Bensenville, IL. The original site changed its registration info on Feb 6, 2023 and the new site was created on Feb 7, 2023.
All user accounts went to the new site you are now using. The original site has responded to me that they have no record of my account. My login info does, however, work at the new site. The new site has refused to respond to any message I have sent them and refused to comply with my data request, per both Federal and State law.
Both sites, on those dates in Feb 2023 changed their main page and logo and both are exact matches of the other. While I am happy to hear your experiences with the new site have been positive, that doesn't change the fact that there is something fishy about the whole thing, nor does it change the fact that the new site, which DOES have my account, refuses to respond to me or comply with the law. There are red flags everywhere and have been ever since all of this took place in Feb. I had been a longtime,egular customer of theirs, so it makes no sense that they would just 'ghost' me when that all occurred.
At first, I believed the emails they sent out. When I asked them if they (as the new site) were actually open for business again, so that I could place another order. They ignored me. Two subsequent emails went ignored.
That's when I tracked down all the records of both sites and asked for a copy of the data they had stored on me. Again, their silence speaks volumes. If they were 'hijacked", as they state, it was by a relative, friend or neighbor. Again, red flags everywhere.
Something is fishy. And, now, by their refusal to respond to my data request, we'll see how far they get ignoring the governments as I file complaints re: their non-compliance with the law.
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They are marked now as courier fraud company and any shipment out from their postage label gets flagged. So UPS will confiscate items no tracking update after awhile.
They won't return to seller nor send to ur address.
They will ship it to a third party to disposal of the items. You will see if you open a claim with the courier service.