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I purchased an iPad (listed as new) from Altatac through Rakuten. Turns out, the iPad was stolen and Altatac wouldn't do anything about it since it didn't show up as stolen until it went through a s/w update a year later. The BBB reached out to Altatac after I contacted them and Altatac sent me an RMA to return the stolen iPad they sent to me claiming that they would refund me. Turns out that after I sent them the iPad and they received it,... Read more

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I ordered a refurbished MacBook from Altatac and not only was the shipping screwed up but the laptop itself does not even work! The only thing that the laptop does when powered on is show a folder with a flashing question mark in it! To top it all off the company is not available on the weekends so I am not able to get assistance in fixing the MacBook issue! I DO NOT RECOMMEND THIS COMPANY AT ALL!!! Read more

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