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Junior Reviewer

Resolved: Customer support / warranty

Update by user Oct 18, 2020

Company fixed the issue and I have been provided with product replacement. After initial review the company immediately responded and replaced damaged aircraft..

Original review posted by user Oct 12, 2020
After two months and less than 10 flights of owning a drone, the drone and controller lost connection with each other and the aircraft crashed. I emailed Altair aerial and got a response from Matt Cookson. Through a series of emails I have explained to him that it needs to either be repaired or replaced and he refuses to respond to my emails.

User's recommendation: Don’t waste your hard earned money!

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Resolved
ID
#2223747 Review #2223747 is a subjective opinion of poster.
Product
Altair Aerial Rc Quadcopter
Loss
$384
Preferred solution
Repair or replace my aircraft

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