Altair Aerial
Altair Aerial Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altair Aerial has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT BUY", "Don’t waste your hard earned money!".
Review authors value the most Exchange, Refund and Cancellation Policy and Customer service. Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Altair Aerial has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT BUY", "Don’t waste your hard earned money!".
Review authors value the most Exchange, Refund and Cancellation Policy and Customer service. Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Madison, Mississippi
Doesn’t work -no help
First step is to try up down maneuver but it will not do that. As soon as it is inches off the ground it makes a hard right and crashes to ground.
There is no help number to call. Very expensive but no way to get help or return it. I tried sending emails but never got any answers!
Please do NOT BUY THIS DRONE. You have been warned.
User's recommendation: DO NOT BUY
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Verified Reviewer
Resolved: Customer support / warranty
Company fixed the issue and I have been provided with product replacement. After initial review the company immediately responded and replaced damaged aircraft..
After two months and less than 10 flights of owning a drone, the drone and controller lost connection with each other and the aircraft crashed.
I emailed Altair aerial and got a response from Matt Cookson. Through a series of emails I have explained to him that it needs to either be repaired or replaced and he refuses to respond to my emails.
Preferred solution: Repair or replace my aircraft
User's recommendation: Don’t waste your hard earned money!
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