alt tickets
alt tickets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
alt tickets has a 1.5 star rating from 1 review, 100% unfavorable; recent recommendation is Buy elsewhere and overall sentiment is dissatisfied.
Key Takeaways for Future Customers
- Consult alt tickets reviews before buying; consider alternative sellers for better refunds.
- Expect high price level and nonrefunded booking fees on cancellations.
Negative Feedback / Risk Areas
- Poor customer service and lack of correspondence after cancellations.
- Partial refunds, disputed billing for booking fees and E-ticket download charges.
- Problems with exchange, refund and cancellation policy reported.
Positive Feedback
Review notes value placed on the website and diversity of products or services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
alt tickets has a 1.5 star rating from 1 review, 100% unfavorable; recent recommendation is Buy elsewhere and overall sentiment is dissatisfied.
Key Takeaways for Future Customers
- Consult alt tickets reviews before buying; consider alternative sellers for better refunds.
- Expect high price level and nonrefunded booking fees on cancellations.
Negative Feedback / Risk Areas
- Poor customer service and lack of correspondence after cancellations.
- Partial refunds, disputed billing for booking fees and E-ticket download charges.
- Problems with exchange, refund and cancellation policy reported.
Positive Feedback
Review notes value placed on the website and diversity of products or services.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Extortionate fees upon cancelled gig
- - Gig canceled; Alt Gigs gave no notice.
- - Partial refund; booking and e-ticket fees not returned.
- - They claim to support small bands, but fees are high.
Unfortunately a similar story to others; writing a review because I wish Id seen the recent review on the same topic.
Artist had to cancel gig. First off, no correspondence from Alt Gigs, I found out myself through my bank statement partial refund and then investigating social media.
Secondly, refunding only part of what I paid?
Ridiculous. There was £5 per ticket booking fee not returned and £1.25 E-ticket download fee. (I mean, charging £1.25 for me to print my own ticket - tell me how thats justifiable when theres already these ridiculous handling fee costs)
To paint themselves as support the small alt bands/companies as were not hiking up prices, were just the good guys being a low-cost primary seller, not like these big greedy secondary sellers is just farcical.
At least these big companies refund booking fees if theres been a cancelled gig OR dont charge £5 PER TICKET in the first place.
Really poor customer service with correspondence too. Honestly, save your money and buy your ticket elsewhere.
User's recommendation: Buy elsewhere.
Companies Similar to alt tickets
Gigantic Tickets
“Got a ticket for Rapperholic 2027 at the 02 arena yesterday but no tickets had been given to me ,have...“
Ticketline
“Ticket has been sent back to ticketline. Have tried ringing both customer services and sales numbers and...“
Gigs and Tours
Eventim
“I was charged twice for one transaction. I received one order confirmation from Eventim and only the...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.