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alt tickets

www.alttickets.com
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alt tickets Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • alt tickets has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Buy elsewhere.".

  • Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Amis F

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Verified Reviewer
| map-marker Coventry, Coventry

Extortionate fees upon cancelled gig

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Unfortunately a similar story to others; writing a review because I wish Id seen the recent review on the same topic.

Artist had to cancel gig. First off, no correspondence from Alt Gigs, I found out myself through my bank statement partial refund and then investigating social media.

Secondly, refunding only part of what I paid?

Ridiculous. There was £5 per ticket booking fee not returned and £1.25 E-ticket download fee. (I mean, charging £1.25 for me to print my own ticket - tell me how thats justifiable when theres already these ridiculous handling fee costs)

To paint themselves as support the small alt bands/companies as were not hiking up prices, were just the good guys being a low-cost primary seller, not like these big greedy secondary sellers is just farcical.

At least these big companies refund booking fees if theres been a cancelled gig OR dont charge £5 PER TICKET in the first place.

Really poor customer service with correspondence too. Honestly, save your money and buy your ticket elsewhere.

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User's recommendation: Buy elsewhere.

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