Amis F

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Extortionate fees upon cancelled gig

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alt tickets - Extortionate fees upon cancelled gig

Unfortunately a similar story to others; writing a review because I wish Id seen the recent review on the same topic.

Artist had to cancel gig. First off, no correspondence from Alt Gigs, I found out myself through my bank statement partial refund and then investigating social media.

Secondly, refunding only part of what I paid?

Ridiculous. There was £5 per ticket booking fee not returned and £1.25 E-ticket download fee. (I mean, charging £1.25 for me to print my own ticket - tell me how thats justifiable when theres already these ridiculous handling fee costs)

To paint themselves as support the small alt bands/companies as were not hiking up prices, were just the good guys being a low-cost primary seller, not like these big greedy secondary sellers is just farcical.

At least these big companies refund booking fees if theres been a cancelled gig OR dont charge £5 PER TICKET in the first place.

Really poor customer service with correspondence too. Honestly, save your money and buy your ticket elsewhere.

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User's recommendation: Buy elsewhere.

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