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Purchased 13 windows and one slider door in 2003 when we built our house because our builder recommended Alside and their lifetime warranty. What a joke! We had to replace the slider after 5 years because of seal failure and during the winter the frames would frost up on the inside. After 7 years we had 2 windows started to lose their seal. The next year 2 more and so on. Now all the windows leak badly and our energy bills our going up. Last 2...
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Anonymous

Anonymous Please send your contact information to alsidesocialmedia@gmail.com and we will look into your issue.
Thank you

An interesting comment,ie; "partnered with window company......" is surely indicative of this individual lack of knowledge,but feels free to spew untruths and defame a perfectly fine company. 1 - Alside owns its window manufacturing facility &doesnt need to partner with one as well as your ignorance in not being aware and researching FIRST, BEFORE sending out bogus emotionally driven defamation, the cause of siding warp is real and documented...
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5.0
#987231
We actually love our patio door from Alside and get compliments on it. Problem is, we have a scratched window pane, and have called the warranty department to make a claim. the runabout they give, is that they will 'send a packet' to you, and that it could take WEEKS to get it. We never got the claim forms, and called again, and were told the same thing. We have still never got any forms or help to this day. It has now been over 6 months. we...
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1.8
I liked
  • Window itself
I didn't like
  • Salesperson boasting the warranty which is not honored
#982537

Alside Window Window Repair Review

#976984
Bad seals they need to fix them
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Alside Window Window Review

#937966
Had Mezzo windows installed this summer, replaced some of the old Pella windows. 1st wind storm two days ago, and windows are making horrible noise, not blocking but magnifying sounds of howling wind. Rooms that still have old Pella windows are super quiet in comparison.
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Alside Window Window Review

#914437
1.3
Do not buy these windows! I had a house built in 2003 and for the first 10 years that's all I did was replace these because of the seal breaking in the windows fogging up. Now that I'm past 10 years I have to pay 50% of the replacement cost?DO NOT BUY THESE WINDOWS!!!
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Alside Series 80 Review

#869315
Alside Window - Simple Review #1466524031
Alside Window - Simple Review #1466524031
1 of 2
Had my windows for 2 weeks. We have had 2 rainstorms in this time and I have had water in the sill inside the house twice. Out of 5 windows exposed to the storm 4 of them have done this. Not impressed. What happens during the freeze/thaw cycle this fall and spring?
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I had ordered Alside patio slider doors to be installed by Vanderlawn Home Improvement located in Hudsonville ,MI in August 2016. It was suppose to take 6 to 8 weeks for delivery. I ended up having to wait over 8 weeks after ordering these doors to finally get them installed. I didn't need special order sized doors. I can't believe that Alside doesn't stock doors that are just your basic 6foot size sliders. I ended up having to call the...
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alsidesocialmedia

alsidesocialmedia Hi, we would be happy to assess your issue if you send your contact information to alsidesocialmedia@gmail.com or submit your claim online at http://www.alside.com/support/war...

1.0
I didn't like
  • Seal failure
  • Air goes right through the door
#975132
We bought 12 windows in 1999, and had them installed by U.S. Windows of Iowa. Over time, the springs would lose tension, and they had to keep coming out to tighten the springs so the upper half of the window didn't come down on it's own. Then we had one window that the inside pane cracked on it's own, and let the argon gas escape, and of course it then fogged up. I called U.S. Windows in Iowa and gave them the window ID so they could either fix...
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alsidesocialmedia

alsidesocialmedia Hi, If you send your contact information to alsidesocialmedia@gmail.com we would be happy to look into your claim.
Thank you!

#965073
We custom built our home in 2007. We chose Alside for our windows and sliding patio doors due to a recommendation by Parr Windows that we used for the supply and installation. Our sliding patio doors allow water into our home. We have a wood floor in our kitchen that has warped/cupped due to moisture damage. We also have water that comes in our basement patio door, but fortunately we have ceramic tile over concrete down there. The moisture draws...
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3.0
I liked
  • Looks
  • Warranty for seal failures
I didn't like
  • Water leakage and difficulty in sliding patio doors
#949940
They do not back their warranty. They claim siding warp is caused by window reflection. If you have a house with windows or your neighbor has windows, DO NOT BUY. Rude customer service. There are class action law suits against this company. They did not tell installers about the issues but, they have partnered with Window manufactures to sell you anti reflection screens for all your windows at a premium cost. This is a scam!! I urge you to...
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2.0
I liked
  • Color
I didn't like
  • Company and warranty scam
#947021
I Have Alside windows in my 10 year old home, have now had 4 seal failures.....its obvious there must be problems with the design or materials... They want $95.00 an hour to fix the seals. I can understand if one seal goes but 4 seals is a bit much. In fact I had to have one window replaced after one year and the replaced window is now displaying a failed seal again. When I called in to talk about the warranty I was told it was only on defective...
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Anonymous

Alside Hi, please feel free to send your information to alsidesocialmedia@gmail.com and we would be happy to discuss your issue. Thank you.

2.0
I didn't like
  • Seal failure and the difficulty of filing a warranty claim
  • Seal failure and response
#940009
My contractor suggested Alside,I never heard of them.i did not want vinyl panes..I purchased2 single windows( double panes) & 2 double hung. windows for up stairs of my home.I had a house fire 7-2013 & freaked out as firemen were pulling out my windows ,less than 2 yrs old..the firemen Asked ME about them as they were impressed ! I told them Alside . My contractor "Sensible Solutions,Mitch Herraro" made the call to Alside Co. They sent rep out...
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Anonymous

Alside We are happy to hear! Thank you for sharing.

I liked
  • Construction
#932706

Contact Alside Window

Headquarters Address:
Alside Window
PO Box 2010
Akron, OH 44223
Phone:
(800) 922-6009
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Companies similar to Alside Window

Submitted Warranty Claim 01516922 to Alside with all required documents pictures, warranty tag ,filled out form and copy of home deed,I have 3 windows with bad seals in early June 2016 and it almost October 2016 with still no word about the replacement of these bad windows it would be less hassle to just go and buy new windows to replace these instead of getting the blow off slow walk . When you call and you get to talk to some *** in a...
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Anonymous

Anonymous Hi, please send your contact information to alsidesocialmedia@gmail.com and we would be happy to look into your issue.
Thank you.

1.0
I didn't like
  • Poor quality
  • That the seals failed
  • Seal failure
#925572