Alps grocery store Reviews
3 TOTAL REVIEWS
Surprised at the previous comments
I thought it was a very good local grocery store for that small of a town. They serve hot food and have a fairly good variety of items. They even supply household goods, clothes, and other odds and ends for the visitors from out of town. I wonder. Is this still the same management? 2013 verses 2019? And I am not sure the specific problem based on your complaint. You say they didn't resolve your problem, but without specifics, that could easily be a policy issue, or the lack of having an item you desire but they don't supply, or it could be she said something mean or ignored you. What specifically was wrong with the customer service? It doesn't matter if she was young, other than for us older people to remember that she was young and perhaps would be an opportunity to politely direct her in your knowledge with patience and kindness. Plus, to those reading this, the information is vague and based on perception. Perception is like an opinion and everyone varies. My perception of the several times there while visiting my parents in Pittsburg is that the service is adequate and exceeded my expectations.
Saint Louis, Missouri
Alps grocery store - Diabetic Products Review from Faucett, Missouri
Store does not cater to people with diabetes. No sugar free items.
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New employees need training,including new management. Poor Customer Service!
I wonder who is responsible for stores like Alps? I watched the Current TV special " Wall-Mart the high cost of low prices" It is a very sad documentary and I see that happening to our Alps in Pittsburg, Mo. Today the only way the small guy can stay a float is Customer service, customer service, customer service! A fair price is also needed. I have always supported independent grocers, but today I was saddened and turned off at the Alps in Pittsburg, Missouri. None of the regular employees were there. The person calling herself the manager, was very incapable of what is expected of a true manager. She was both young and inexperienced as proven by her lack of any attempt at resolving a problem and failing at the 3 most important things to retain a customer. Customer Service, Customer service, Customer service! This person even went so far as to make me feel like it was my fault they could not take care of me. I am the Customer, Right? Anyway, fighting a major conglomerate like Wall-Mart is tough enough without *** off your existing clientele.
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