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AlphaGear

AlphaGear

alphagear.us
What is your customer experience with AlphaGear?

AlphaGear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AlphaGear has a 1.0 star rating from 2 reviews with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Pros note good looking products. Cons cite frequent charging, poor durability, high price, and unhelpful customer service, with refunds and returns denied.

Key Takeaways for Future Customers

  • Read AlphaGear reviews; appearance is positive but performance and support are common issues.
  • Expect limited warranty help and possible refund denials, so verify return policy before purchase.

Negative Feedback / Risk Areas

  • AlphaGear customer complaints focus on devices failing to charge or display and short-lived finishes.
  • Customers report unresponsive customer service and refusal to honor refunds or returns.

Positive Feedback

Products are noted as good looking despite functional and service problems.

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Media from reviews

AlphaGear - My watch does not work. The screen does not show.
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Benjamin P Hgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product doesn’t work as advertised/ horrible customer service

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AI Highlights
  • - Watch didn't work as advertised.
  • - Return window was two days past; they wouldn't help.
  • - I will file a complaint with the FTC and consult a lawyer.

I purchased a watch that didn't work as advertised. I complained via email and was told it was 2 days past the return/refund policy.

They wouldn't help.

I'm very upset and feel duped. I will file a complaint with the FTC and consult a lawyer.

Loss:
$209
Pros:
  • Good looking products
Cons:
  • Does not work as advertised needs to be charged more frequently

Preferred solution: Full refund

User's recommendation: Do not order from this company

View full review
Junette Djj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst product and customer service I've ever dealt with.

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AI Highlights
  • - Finish wore off the band after a week.
  • - The watch won't charge and is dead.
  • - No response from customer service; do not purchase.

My wife gave me a Commander smart watch for Christmas. After one week of daily wear the finish was wearing off the band.

When I contacted customer service, they said there was nothing they could do for me. They did tell me I could buy a new watch band.

Recently the watch would not charge.

It is now a completely dead and I have yet to receive a response from customer service. Absolutely the worst product and company ever!

Do not purchase from this company

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Anonymous
map-marker The Bronx, New York

My watch does not work. The screen does not show.

AlphaGear - My watch does not work. The screen does not show.

I bought this watch. I thought it was cool.

It turned on for a second.

I let it charge up and it would not light back up. It would not show the screen.

User's recommendation: Don’t buy it

View full review

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