New Reviewer

Delayed shipment and poor customer service

I ordered a t-shirt as gift - cost about $30. I ordered on 13 Sep, received no communication from the company until I inquired about the status via email on 24 Sep. I received an email response that the hurricane that hit FL set them back but my order would be out in a week. One month later (22 Oct) - after zero communication from the company - I asked for a refund. On 25 October they told me they were sending the shirt. At this point I do not want their product. I want a refund and no dealings with this company. They insist they do not offer refunds and expect that I will be willing to wear a product with their logo and support their substandard company. If you are lucky enough to find this report before you spend any money with this company consider it a blessing and spend your hard earned money with someone who appreciates it. I have the email chain to support my claims.
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ID
#1121998 Review #1121998 is a subjective opinion of poster.
Pros
  • Product as displayed on the website
Cons
  • Delivery promptness
  • Communication
  • Customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

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